Job Description

Salary Range: PHP 30,000 - 40,000
Schedule: Onsite Only | 7pm - 6am | 4-Day Work Week (Tuesday to Friday)

Responsibilities:

• Serve as the main point of contact for client needs, concerns, account updates, and relationship management
• Build and maintain strong long-term relationships with both clients and staff through regular communication and support
• Monitor account performance, contract updates, renewals, reports, and internal coordination to ensure smooth operations
• Work closely with internal teams to meet KPIs, support account growth, and identify upselling or new business opportunities
• Support client and staff needs with a professional, solutions-focused, and relationship-driven approach

Requirements:

• Bachelor's degree in Business, Sales, Marketing, or a related field
• Proven experience in account management, client servicing, or a similar role with both client-facing and staff support responsibilities
• Strong communication, relationship-building, and problem-solving skills with a warm and professional approach
• Proficient in CRM tools, spreadsheets, MS Office, and general productivity software
• Able to take initiative, adapt to company processes, and manage responsibilities with maturity and accountability
  

Benefits:
Ⰶ HMO Coverage
Eligible employees receive HMO coverage with free 1 dependent.
Ⰶ Leave Benefits
Employees receive 15 annual leave credits consisting of 10 vacation leaves and 5 sick leaves, plus other applicable leave benefits.
Ⰶ Mandatory Benefits
Employees receive SSS, PhilHealth, Pag-IBIG, tax compliance where applicable, and 13th month pay.
Ⰶ Additional Leave Support
Eligible employees may also avail of calamity, maternity, paternity, bereavement, solo parent, and Magna Carta leave.
Ⰶ Fair Pay and Breaks
We provide overtime, holiday, night differential, and premium pay.
Ⰶ Team Activities and Wellness
We encourage wellness through company participation in events like fun runs and provide access to partner discounts from selected hotels, restaurants, and more.
Ⰶ Training and Travel Opportunities
Some employees may receive client training and possible overseas travel, depending on role and business need.