Job Description

This is a Home Office role based in Spain that will require significant travelling (75% at least including 10 days per month in Morocco)

We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact for our clients in Morocco.

Responsibilities

• Building and maintaining relationships to Strategic Key Accounts, Strategic Partners and/or Customers in Automotive in EMEA
• Manage customer performance through the establishment, communication and clarification of expectations
• Understand customer/prospect needs and provide feedback to organization on product performance, program effectiveness and competitive activity
• Find new opportunities and strongly drive through the sales process with a valuable outcome for the customer and Celanese
• Coordinate multi-disciplinary teams, consisting of Application Development, Technical Service, Supply Chain, Marketing, and Technology & Innovation to service our customers
• Develop and implement account plans, present, and successfully negotiate commercial offers
• Progress business opportunities and achieve / exceed revenue budget and growth targets
• Find new opportunities and prospects and drive through the sales process with a valuable outcome for the customer
• Resolve customer issues, conflicts and define unmet needs
• Provide information on the profitability and financial situation of key customers for credit risk assessment
• Provide input to the monthly forecasting process and annual sales operating plan for own customer portfolio
• Effectively utilize business and sales tools (i.e. Forecasting tool, Salesforce.com, MS Office)

Qualifications

• BSc/MSc degree in Technical / Scientific / Commercial education
• Native Arab speaker, fluent in Spanish and French
• Minimum 5 years of functional sales / business development / application engineering experience
• Experience in engineering plastics/polymers/TPE/TPV
• Experience in building and maintaining strong relationships with customers and key industry/market influencers
• Results oriented and strongly customer-focused
• Experience in driving development projects and accomplishing and exceeding defined objectives/goals
• Understand customer needs to develop solutions to grow business
• Solid commercial negotiation skills
• Coordinating work of global and regional teams; at ease with virtual working
• Proven track record in getting excellent results by exercising sales excellence & best practices
• Self-starter, independent achiever and highly motivated
• Ability to interact at multiple levels in customer organizations, including senior management
• Excellent verbal and written communications skills in English
• Willingness to travel and prospect