Account Management & Growth:

• Manage and develop a portfolio of existing SMB+ customers.
• Build strong, trust-based relationships with key stakeholders.
• Identify and execute upselling and cross-selling opportunities.
• Ensure customer satisfaction, engagement, and loyalty throughout the relationship.
• Secure contract renewals and continuously develop the existing portfolio.

Business Development:

• Prospect new customers through cold calls, events, and networking.
• Develop and manage a solid sales pipeline within the SMB+ market.
• Present and promote cegecom solutions (Cloud, Connectivity, Voice, Security, Data Center, etc.).
• Collaborate with marketing to drive lead generation and brand visibility.

Performance & Reporting:

• Achieve weekly and monthly KPIs.
• Track sales activity, pipeline, and forecasting in CRM tools.
• Report on customer feedback, market trends, and competitive insights.

• Master’s degree or equivalent in Business, Marketing, or a related field.
• 3–5 years of experience in B2B sales or account management (preferably in ICT, Telecom, or Managed Services).
• Proven track record in upselling, cross-selling, and portfolio growth.
• Excellent communication, negotiation, and presentation skills.
• Strong motivation, resilience, and team spirit - a sporty mindset with a drive to win.
• Proficiency with CRM tools and sales reporting.
• Fluency in French and English; Luxembourgish or German is an asset.

At artelis s.a., diversity matters. We welcome people from all backgrounds and firmly believe that our differences make us stronger. Become part of our inclusive and diverse company culture!