Job Description

Are you ready to be part of a pioneering force in the language services and technology industry? At TransPerfect, we go beyond traditional translation; we are fundamentally a software company. Our language solutions are designed with technology at their core, aimed at automating and enhancing business processes.

We're looking for an Account Manager to join our world-class sales team, to be responsible for both the maintenance and development of existing client relationships, as well as bringing in new clients to the business. With over 100 offices around the world, this opportunity is based in our Seoul office. We provide robust career development opportunities, an attractive bonus structure, and frequently organized social events.

That’s enough about us – what about you? We value individuals who are eager to learn, possess a positive attitude, and are ready to tackle any task that comes their way. We offer a rapid growth path and comprehensive training in our services, technology solutions, and workflows.

If you're seeking an innovative and dynamic workplace where you can help international organizations implement solutions that enable effective global communication, operations, and sales, then TransPerfect is the place for you!

What you will learn:

• Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide.
• Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.
• Assess the competitive landscape, develop project proposals, negotiate budgets and schedules with the client.
• Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
• Creatively problem solve to improve current new business development strategy.
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

Requirements

Required Skills:

• Excellent written, verbal English and Korean communication skills to communicate with colleagues across global offices, as well as Korean-speaking clients
• Minimum Bachelor's degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal skills and can-do attitude
• Effective time management