Job Description

Setup and Location: Work from Home Work Schedule: 9:30 AM – 6:30 PM AEST | 7:30 AM – 3:30 PM PHT Employment Type: Full-time Ready to do work that actually excites you? Our client's Maintenance Department provides a 24/7 maintenance service to our suite of construction clients across Australasia. The Account Manager will work with a selected pool of clients on a regular basis, servicing any requests on an as needed basis. You will be working within the team to support the strategy of maintaining long-term client relationships built on the provision of first-class services. What You'll Do You'll be the kind of person who: ​ 1. Customer Relationships: Build and maintain relationships with Customers and Suppliers Promotes a safe and comfortable work environment. Provide a healthy and safe workplace for all workers under their control. 2. Contractor Development: Build and maintain relationships with Contractors Ensure Contractors are maintained to support maintenance growth whilst ensuring we meet our competitive tendering requirements. Support the procurement and retention of contractors to support our service provision. 3. Business Development: Continuously look for growth opportunities. Supports Business development and growth where required. 4. Cost Management: Ensure project costs are tracked and reported monthly. Supports strategic planning to reduce costs where possible. 5. Systems: Management of central maintenance systems Support FIIX maintenance system. Provide any requested reporting. 6. Project Management Leads projects to ensure various projects are delivered as the business requires. Ensures projects are delivered time and budget set by the business. Liaise with all internal and external parties as required. 7. Compliance objectives: To operate within the law, governance, regulations and organizational agreements that binds us. To provide a duty of care for our people and to be accountable for our actions. Promotes a safe and comfortable work environment. Provide a healthy and safe workplace for all workers under their control. 100% compliance achieved. Requirements What You Bring We're looking for someone who: Minimum 5-8 years’ experience in Maintenance Management or similar field Sound knowledge or previous experience working within Shopfitting (highly desirable) OR Previous experience in an construction based role and understanding of trades Demonstrate an understanding of project costs and tracking Proficient with the use of Microsoft Office Excellent communication skills Other Qualities Ability to work well within a team and be self-directed where required An understanding of contract management and tendering processes Ability to produce written reports Excellent customer service skills Excellent time management skills Ability to achieve deadlines and work under pressure Reliable & helpful to all co-workers – strong customer service approach SPECIAL REQUIREMENTS: This job also requires after- hours work on a rotating roster (to be discussed with the client) Benefits Why You'll Love Working Here HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents) Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary) Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more! Let's Talk If you're thinking, "this sounds like me," it probably is. Click apply. We can't wait to meet you.