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We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long term project. Here are a few details.

Requirements

Position Overview:
We are seeking a dynamic and results-driven
Account Manager
to join our IT Solutions/Staffing Services team. This role is pivotal in maximizing revenue, driving client satisfaction, and expanding our client base. The ideal candidate will bring strong leadership skills, a proven track record in account management, and the ability to inspire and mentor a team of four junior account executives.

Key Objectives:

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  Revenue Generation:
  Maximise revenue from existing and new clients through strategic account management and proactive engagement.

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  Client Success:
  Exceed client expectations by delivering unparalleled service, managing expectations, and proactively resolving issues.

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  Business Development:
  Identify opportunities for new account development and expand existing accounts by building strong, long-lasting relationships.

Responsibilities:

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   Account Management:

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  Serve as the primary point of contact for key accounts, understanding their needs and delivering tailored IT solutions and staffing services.

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  Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term partnerships.

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  Proactively manage client expectations, resolve escalations, and ensure seamless service delivery.

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  Lead, mentor, and manage a team of four junior account executives, setting clear performance goals and fostering a collaborative environment.

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  Provide guidance and training to improve team performance in CRM, email campaigns, LinkedIn outreach, and phone/AI-based tools.

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  Develop and execute strategies to meet and exceed revenue targets.

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  Leverage CRM, email campaigns, LinkedIn, and phone AI tools to generate leads and drive account growth.

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  Monitor and report on account performance, including revenue, client satisfaction, and growth opportunities.

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  Stay updated on industry trends, staffing challenges, and market opportunities.

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  Collaborate with sales, recruiting, and delivery teams to align on strategies that enhance client value.

Qualifications:

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  Experience:
  Minimum of 8+ years in IT solutions, staffing services, or related fields, with at least 3 years in a team leadership role.

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  Skills:

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  Proven expertise in account management and client relationship building.

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  Proficiency in CRM systems, email marketing, LinkedIn outreach, and phone AI tools.

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  Strong negotiation, communication, and presentation skills.

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  Leadership:
  Experience in managing and mentoring teams, driving performance, and fostering collaboration.

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  Results-Driven:
  Demonstrated ability to meet and exceed revenue and growth targets.

Why Join Us?

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  Opportunity to work with a high-performing team in a fast-paced, dynamic industry.

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  Supportive culture that values innovation, collaboration, and professional growth.

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  Competitive compensation package with performance-based incentives.

If you are a motivated leader passionate about exceeding client expectations, driving revenue, and building a high-performing team, we want to hear from you!

Benefits

Benefits