Job Description

Join Our Dynamic Team at CPS General Insurance!

Are you an enthusiastic and dedicated individual with a passion for Insurance and customer service? Are you ready to make a difference by delivering exceptional service to our clients while working in a supportive, growth-oriented environment? If so, we want YOU to join our team as an Account Manager at CPS General Insurance.

Core Responsibilities:

• Client Service Excellence: Be the first point of contact for our clients, offering assistance with their insurance needs. Review client accounts, answer enquiries, process alterations, and resolve complaints.
• Data Management: Keep client databases up-to-date in line with office processes, ensuring all records are accurate and compliant.
• Policy Renewals & Alternatives: If clients are unsatisfied with their renewal terms, proactively offer alternative terms to meet their needs and expectations.
• New Business Development: Take the initiative to identify new business opportunities and actively pursue them within your area of responsibility.
• Supportive Role: Collaborate with colleagues to process New Business, Alterations, and Certificates according to CPS guidelines. Provide support to fellow Account Managers as needed.
• Training & Development: Engage in internal and external training to maintain and enhance your industry knowledge and accreditations. Participate in professional development days and webinars to stay ahead in the field.

What We’re Looking For:

• Qualifications: Ideally Tier 1 but as a minimum Tier 2 Insurance Broking Compliance Qualification.
• Customer-Centric: A natural communicator who enjoys solving problems and delivering exceptional service to clients.
• Detail-Oriented: Strong attention to detail and commitment to maintaining accurate client records and processing.
• Proactive & Driven: A self-motivated individual who actively seeks out new business opportunities and thrives in a dynamic, fast-paced environment.
• Team Player: Willing to assist colleagues and collaborate to achieve overall team success.
• Committed to Growth: Eager to learn and develop professionally through both internal and external training.

Why CPS General Insurance?

At CPS, we believe in fostering a supportive and collaborative work environment where employees can grow and thrive. You'll receive ongoing training, career development opportunities, and access to industry-leading tools and resources to help you succeed. With a strong focus on work-life balance and internal mobility, we provide a stable and rewarding career path.

If you’re ready to contribute your skills and grow with us, apply today and become part of our expanding team at CPS General Insurance!