Job Description

Inizio Partners is a top-rated executive hiring and IT placement firm serving clients globally. Inizio's clients include fortune 500 companies, consulting firms, defense contractors, startups, private equity & venture capital firms etc.

We are currently recruiting for an Account Manager - Insurance for one of our key customers, a Nasdaq-listed global data analytics and solutions company. This is a Sr. AVP level role and will be responsible to manage the 1-2 customers.

Account Managers should have experience in Property & Casualty insurance to support complex Insurance platform-based outsourcing accounts. This role will oversee P&C client relationships and service delivery.

This is a senior-level position requiring experience in P&C account management. Experience in BPO insurance contracts, digital transformation, contact center operations, client services, or account management is preferred. In addition, the responsibilities of this role include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations.

Account Managers are responsible for managing the day-to-day client relationship including strategic planning, change management, process creation, solutioning, transformation and adherence, and service delivery. In this role, you will act as the primary point of contact for the Insurance Platform Services P&C clients and shared services team.

Responsibilities:

• Develop a detailed understanding of client products and services
• Manage growth and oversee the sales operation
• Improve and strengthen existing P&C programs
• Provide input, innovation, and support to the Management Team
• Project management of new launches and initiatives, including process design and implementation
• Ensure program efficiency and financial performance

Preferred Qualifications:

• Requires 10+ years of insurance experience building and managing Property and Casualty programs
• Ability to work professionally in a fast-paced environment
• Proficient in Microsoft Office Suite products
• Experience managing complex business process
• Effective communication skills
• Effective client management skills
• Problem-solving and analytical ability

The preferred location is Hartford, CT. However, client will consider candidates from anywhere in the Tri-State area.