Job Description

Are you ready to be a big part of something big?

At carsales, we’re all about making buying and selling a great experience. Since 1997, we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want tooffer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small, small enough to stay agile, learn across teams, and connect authentically with each other.

With a vision to be the global leader in online vehicle marketplaces, we’re transforming how people buy and sell across the world. We discover new ideas and bring them to life. We continue to grow, and we continue to evolve—and we’re not afraid to take bold steps to get there.

This is your opportunity to join the carsales Instant Offer team as an Account Manager. Instant Offer is a quick and hassle-free alternative to the traditional way of selling your car. This role manages a portfolio of Instant Offer dealer partners

We embrace hybrid working combining the flexibility of remote work with the energy and connection of in-person collaboration. We champion flexibility and offer a range of policies and leave options to support your wellbeing.

What’s on offer

• Recognition as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer.
• A highly engaged, collaborative team where you’ll learn from exceptional talent.
• 24 weeks paid parental leave for primary caregivers, four weeks for secondary caregivers, and six weeks paid gender-affirming care leave.
• Regular hackathons, continuous learning opportunities, and wellbeing initiatives that support your mental, emotional, and physical health.

What you’ll do 

• Act as the main point of contact for your national portfolio of dealer clients, meeting with them regularly to ensure program compliance and service agreements are upheld.
• Create and implement solutions that foster strong relationships with business owners and team members, collaborating with partners through meetings and reporting to promote best practices.
• Show a solid understanding and motivation in maintaining our partner network's performance standards, while continuously refining operational processes to maximise success.

Qualifications

What we’re looking for

• Demonstrated understanding, motivation, and expertise in Account Management.
• Proven experience in sales or performance management, with a strong record of achieving KPIs, preferably in an Account Management capacity.
• Positive and articulate communicator, both written and verbal, skilled at cultivating sustainable relationships with internal and external stakeholders, and adept at delivering compelling presentations to diverse audiences.
• Strong analytical skills with the ability to interpret and present data effectively.
• Proven ability to address and resolve issues efficiently through to completion.
• Strong technical proficiency, particularly in Microsoft Excel and PowerPoint.
• Familiarity with automotive dealership operations is considered advantageous.

We know not everyone will meet every requirement, and that’s okay. If you’re excited about the role and believe you can make a difference, we’d love to hear from you.

Additional Information

A few other things we want you to know...

• As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
• If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
• We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
• We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
• Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights.

So come join us - because every role plays a vital part in our journey toward something big!