Job Description
Job ID:44270
Location:LRQA - Beijing - Yin Tai Office
Position Category:Business Development
Position Type:Employee Regular
Who are LRQA
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customized assurance, cybersecurity, inspection and training.
While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.
With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors.
Role Purpose
To build up and manage the client base in order to achieve sales targets.
- Meet sales budget and other KPIs from line manager and generate new business and proactively manage specified accounts to promote LRQA’s products and services.
- To build key customer relationships, identify business opportunities, negotiate and close business deals within defined geographical locations, sectors and services.
- Leverage relationship with operations teams to ensure excellent service delivery, leading to client satisfaction and retention.
- To work with Operations and Customer Service to retain current client base and to sustain current relationships and improve share of wallet and profitability of existing client portfolio.
Work closely with other sales and marketing teams (and other relevant internal departments) to present solutions and services to clients to increase sales opportunities and thereby maximize the ability to achieve agreed business plans, strategies and budgets.
Key Responsibilities & Requirements
- Develop profitable and sustainable sales growth in order to achieve/exceed agreed sales targets.
- Liaise with service delivery teams to ensure their involvement in defining resource capacity/capability and providing proposal/bid preparation support.
- Develop a thorough understanding of our clients’ business to create a clear value proposition for customers. And implement appropriate account management strategies for designated Accounts, to proactively create cross-selling of our full range of Industry services with viable solutions, to meet clients' needs.
- Maintain thorough understanding of the clients’ end use markets, their important customers, and their main competitors and share this understanding with the wider sales and customer service and operations teams.
- Establish and maintain strong working relationships with customer services and technical delivery teams to ensure effective quoting and successful delivery of services to your clients.
- Follow up leads received from technical delivery/customer service teams and work with clients and relevant internal stakeholders to define scope of works, prepare bids and see them through to execution.
- Collect feedback from clients and work with internal teams to resolve client concerns; identify trends and make recommendations for implementing solutions.
- Determine clients’ future needs and provide detailed client feedback to relevant departments with regards to product requirements and enhancements. And ensure internally that adequate follow up to client takes place.
- Monitor and report on all client meetings and visits for each client in CRM, including relevant competitor activity. Disseminate this information to line manager. Contribute to appropriate sales review meetings.
- Support and represent LRQA at industry events, local seminars and presentations as required.
- Conduct activities in line with internal procedures, accreditation schemes, legislation and industry standards as well as entering all leads/opportunities in Salesforce.
- As appropriate, coach technical delivery and customer service teams towards a more client focused and commercial approach.
- Contribute to protecting and enhancing the reputation of LRQA and to improving the business, by putting forward new ideas and, when requested to do so, supporting the implementation of change to meet the future needs of the business.
- Assess the risks and work in a safe manner at all times, robustly implement health and safety rules, instructions and systems and refuse to undertake or sell work that compromises your or your colleague's safety or health.
- Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager.
- Strictly follow internal bid procedures (commercial bid notice) and relevant instructions by line managers
Technical / Professional Qualifications / Requirements
- Ideally a degree in Engineering or equivalent, with strong practical experience in Power/ Industrial/Oil and Gas/Manufacturing/ downstream/upstream Energy sectors.
- At least 5 years relevant working experience in sales and client facing role with proven track record of winning new business.
- Good skill in Both spoken and written English.
- Excellent Experience of preparing and submitting bids and tenders to meet client proposals
- Excellent interpersonal and communication skills with the ability to influence clients and colleagues to deliver excellence.
- Excellent negotiation skills, cold calling skill and cold visit skill. Good at meeting appointment with clients.
- Good commercial awareness - in particular, analysis and interpretation of financial and non-financial information.
- Self-motivated with “can do” attitude and ability to work in a highly technical environment.
- Committed to continuous personal development through continually looking for opportunities to improve sales skills
- Excellent IT skills - Word, Excel, Internet, PowerPoint, databases and email- software.
- Experienced user of sales CRM systems like Sales Force, D365
- Ability to quickly and effectively assimilate market intelligence or detailed and complex information to support business decisions.
- Good team player with skills to work effectively in a global environment with colleagues of different cultures.
- Ability to coach/mentor colleagues to improve team and organizational performance.
Pre-Employment Checks
If you are successful in securing a role with us, we will carry out pre-employment checks in accordance with what is allowed under local law.
These checks will include, (as permitted): - right to work, identification, verification of employment history, education, and criminal records.
We may involve the third-party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of employing you.
Your data will be stored in accordance with all relevant privacy legislation.
Please contact us if you have any questions or concerns.
At LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.
We belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.
Guided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.
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