What will you do?
As an Account Manager, you will manage a book of business by providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross selling.
Major Responsibilities
Create and execute sales and service activity plans. Manage member life-cycle tasks, including scheduling and eventually leading calls.
What do we offer you?
Competitive compensation and comprehensive benefits package.
Hybrid working model – 4 days in-office, 1 day remote in the Sydney Office
Generous time-off policy, including summer hours and a winter holiday break.
Funding for training, courses, and professional development.
Employee scholarship programme and long-service awards (including travel incentives).
“Buy a Book” learning programme and regular team socials—including our legendary Company Fun Day!
Education And Experience
Skills
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
Education And Experience
A bachelor's degree in any discipline
5 - 7+ years of frontline sales experience, ideally acquired in a fast-paced B2B sales setting, demonstrating a consistent history of achieving sales objectives.
Intellectual Adaptability and Inquisitiveness: Willingness to engage in continuous learning about both the product and the customer, and adeptly apply this knowledge to effectively demonstrate and articulate the value proposition of ITRG.
Exceptional Communication and Sales Proficiency: Capable of conveying messages clearly and persuasively to both internal and external audiences, including senior executives. Demonstrates sales expertise throughout the entire sales process.
Proficient Active Listening: Skillful in attentive listening and responding to customers in a manner that enhances mutual comprehension.
Organizational and Time Management Aptitude: Possesses the ability and discipline to efficiently oversee a range of diverse and intricate sales activities, with a capacity for ongoing prioritization and focus.
Persistence and Resilience: Demonstrates unwavering tenacity in managing the sales process, successfully surmounting setbacks and disappointments. Utilizes creativity and innovation to address sales challenges and obstacles with a solutions-focused approach.
Business Savvy: Demonstrates the ability to leverage insights into the business landscape and information technology to effectively engage with customers.
Self-Motivation and Self-Awareness: Displays self-driven motivation and possesses a keen understanding of personal strengths and areas for growth.
Background in an Advisory, Information, and/or Business Services Organization: Prior experience within an advisory, information, or business services environment is a plus.
What do we offer you?
Comprehensive benefit coverage
Generous time-off policies with summer hours and a winter holiday break
Funding for professional development and training
An employee scholarship program
Service length awards, including travel and time off
Buy a book program
Company fun day, socials and lots more!
Remote/In-Office Policy
The position offers a hybrid schedule: four days in our Sydney office and one day working remotely.
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
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Our mission is to help IT leaders and their teams successfully implement critical technology projects and systematically improve their core processes and governance.
