Job Description

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Account Manaher to join their team in Greece.

Position: Account Manager

Location: Athens, Greece

Work model: on-site (hybrid 3/2 after 6 mo probation period, performance based)

Employment type: Full-time

DUTIES & RESPONSIBILITIES:

• Manage relationships with new and existing business customers for a leading e-commerce platform

• Support onboarding and registration of small-to-medium and high-cap business accounts

• Build and maintain strong relationships with key decision makers through phone and email communication

• Conduct outbound outreach and follow-up activities to drive account activation and engagement

• Support initial account setup and guide customers through platform features and services

• Promote feature adoption and encourage increased platform usage and customer spend

• Identify business opportunities and contribute to account growth and retention

• Maintain accurate customer records and pipeline updates within internal systems

• Work towards individual sales, account activation, and productivity targets

• Collaborate closely with internal teams within a multicultural and fast-paced environment.

REQUIREMENTS:

• Native or near-native level in German, with fluency in English (minimum B2 level)

• Previous experience in Account Management, Sales, Customer Success, or Business Development is considered a strong advantage

• Strong communication, relationship-building, and negotiation skills

• Target-driven mindset with ability to work towards KPIs and performance goals

• Self-motivated, proactive, and solution-oriented attitude

• Ability to create business opportunities and maintain long-term customer relationships

• Team player with ability to collaborate effectively in an international environment

• Comfortable working in outbound communication and customer-facing environment.

BENEFITS:

• Competitive renumeration package

• Private life and health insurance coverage

• Free access to corporate gym facilities

• Fixed working hours option for parents with young children

• Structured onboarding and training support

• Supportive team environment with development opportunities

• Relocation support

• And many others!