Job Description

About the role

Amenitiz is seeking an Account Manager for the French Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success.

Your missions

• Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients.
• Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction.
• Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities.
• Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions.
• Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals.
• Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty.

About you

• 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company
• Fluency in French and proficiency in English. Either Spanish or Italian is a plus.
• Client-focused problem solver, with experience in account management, customer success, or sales.
• Passionate about customer success, going the extra mile to help clients grow.
• Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight.
• Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success.

Our offer

• Competitive salary with performance-based incentives
• Stock options with a progressive vesting schedule
• Comprehensive health insurance
• 25 days of holidays from day one, rising to 28 after your first year and 30 after two years
• €10 a day for lunch through our virtual canteen, Kombo, every day you work from the office
• Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options
• On-demand salary access - no need to wait until the end of the month
• Any book, purchased for you, plus access to a shared team library
• An international team of 35+ nationalities based in one of Europe's leading tech hubs

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