Job Description

Since 2020, Semine has been building AI-driven technology designed to eliminate the repetitive, manual tasks that slow down accounting teams. By automating accounts payable processes and reducing administrative burden, Semine empowers finance professionals to focus on analysis, strategy, and value creation rather than data entry.

In July 2025, Semine joined forces with Rydoo and is now a Rydoo company. Together, we are advancing a shared vision: simplifying financial operations through intelligent automation. By combining Semine’s AI expertise in accounts payable with Rydoo’s trusted expense management platform - used by more than one million users worldwide - we are creating a comprehensive, AI-powered solution that streamlines both expenses and payables in one seamless ecosystem.

As a global team of more than 200 professionals, we believe technology should make complex processes simpler and more efficient. If you’re driven to build impactful solutions and shape the future of financial automation, you’ll fit right in.

Rydoo / Semine in a snapshot

• Ambitious international team
• 33 nationalities speaking over 15 languages
• 240+ employees across multiple countries
• Easy-to-use spend management app available on iPhone and Android
• Supporting over 10,000+ clients and 1 million+ users worldwide
• 4.6 employer score on Glassdoor
• Hybrid work policy

The Role

As an Account Manager, you will be commercially responsible for a portfolio of Semine’s key customers. You will negotiate and renew agreements, collaborate closely with Product, Customer Success, and Partner teams, and drive upsell, cross-sell, retention, and customer satisfaction. Your work helps customers understand Semine’s value, adopt automation at scale, and achieve measurable growth. Long-term customer satisfaction and revenue expansion within your portfolio define your success.

Responsibilities:

• Develop and execute strategies to increase revenue and strengthen relationships within the existing customer base.
• Identify opportunities for upsell, cross-sell, and renewals by understanding customer needs.
• Build and manage growth plans for strategic accounts with a focus on long-term partnerships.
• Collaborate with sales, marketing, customer success, and product teams across countries to ensure a unified approach to customer growth.
• Lead regional growth initiatives and ensure strategies are adapted to different markets.
• Represent the customer’s voice internally and provide feedback to product and marketing teams.
• Act as an expert in Semine’s commercial processes, ensuring consistency in account, process, and contract management.
• Establish best practices and contribute to improvements across the commercial life cycle.
• Work with the Customer Growth leadership team on customer expansion strategies and risk management.
• Ensure all commercial transactions comply with relevant SaaS contracts, terms, and policies.
• Support the VP Customer Growth in implementing process and policy changes to build scalability across markets.

Requirements

• Completed post-secondary education in business administration, marketing, or a related field.
• Minimum 3 years of experience in customer development, including contract and negotiation work; ERP partnership experience is a plus.
• Strong understanding of the SaaS industry, especially SaaS contracts and customer relations.
• Excellent communication skills in Norwegian and English, both written and spoken.

To thrive in this role, you are structured, proactive, and skilled at building strong relationships. You are comfortable driving growth, managing complex customer portfolios, and communicating clearly across teams. Your leadership abilities and commercial mindset make you a key contributor to Semine’s long-term customer success.

Department Customer Growth

Reports to Head of Customer Success, AP

If you believe you’re a great fit and are excited to contribute to this journey, don’t hesitate to apply and help us take our growth to the next level.

Benefits

Next to our amazing team, informal & international company culture and our mission to become the number 1 spend and invoice management platform in Europe, we offer some nice benefits that make working at Rydoo / Semine even more fun:

• A competitive package, including salary and benefits
• Competitive bonus structure
• Tailored onboarding programs
• Solid pension and insurance packages
• A social and inclusive work environment
• Modern office facilities

Check us out

LinkedIn: https://www.linkedin.com/company/rydoo

Glassdoor: http://bit.ly/2UujjWJ

Instagram: https://www.instagram.com/rydoo/

YouTube: https://www.youtube.com/channel/UCTZYj7vm_ZcsGFL18jWHt_A

Inside Rydoo / Semine Blog: https://www.rydoo.com/inside-rydoo/