Job Description

💼 We’re hiring: Account Manager — Based in Finland or Estonia

Fractory is changing the way manufacturing works and we need sharp, driven Account Managers to grow with us.

We’re looking for someone who thrives in a fast-paced sales environment, builds strong customer relationships, and knows how to spot opportunities others miss. You’ll manage and grow an account base of engineering clients, working closely with our technical and commercial teams to keep deals moving and value high.

👉 The Finnish market is growing fast our value offering works, and the foundation is strong. Now we’re looking for someone ready to take ownership and scale it further. If you’re driven by targets and excited to grow something that’s already working, this is your role.

👀 You’ll love this if you…

• You are based in Finland (or Estonia), happy to work remotely but time to time visiting team in Estonia

• Have experience in outbound sales and growing revenue (not just maintaining it)

• Have a degree or know how in mechanical engineering

• Like structure but move fast, think practically, and don’t overanalyze

• Are excited about building something new in an innovative, growing company
  
  ⭐️ Bonus points if you:

✨ Have worked in manufacturing, mechanical engineering, or 3D tech

✨ Have experience at a startup or industrial sales platform

🛠 What you’ll do:

You’ll be the go-to contact for your Finnish accounts — from finding new business to supporting existing customers and making sure their orders are delivered successfully. You’ll work closely with our Project Engineers and operations team to make it all happen.

Your day-to-day will include:

• Hitting monthly, quarterly, and annual revenue targets

• Prospecting outbound via calls, emails, and social selling

• Building strong, long-term client relationships — including site visits when needed

• Managing the full account lifecycle: onboarding, upselling, issue resolution

• Collaborating closely with Project Engineers and Estimators

• Acting fast and practically to keep deals moving

• Handling payment terms, disputes, and flexible payment plans

• Keeping CRM (Salesforce) and Fractory platform clean and up to date

• Understanding customer buying patterns and finding new ways to grow value
  

🎁 What you get:

• 💸 Competitive salary + commission

• 🎉 International team, modern tools, and a mission you can believe in

📅 Hiring process (quick & clear):

1. 30-min intro call with Head Account Manager Kait

2. Tallinn office meet-up, presentation and team meet up

3. 30min call with Head of People

4. Final 30min call with leadership
   
   We aim to keep the full process smooth and respectful of your time — expect 2–3 weeks from first chat to offer.
   

📬 Ready to apply?
At Fractory, we prioritise quality, ownership, and courage. If you enjoy solving real-world problems, learning quickly, and seeing the impact of your work—you’ll feel at home here.
Hit “apply” and let's talk!