TikTok

Account Manager, Electronics (TikTok Shop, Malaysia)

TikTok  •  Kuala Lumpur, MY (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About the team

This team grows Electronics marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us!

Responsibilities

- Identify, acquire, and incubate high-potential brands, principals, and key merchants that drive significant GMV contribution.

- Develop and maintain strong merchant relationships, and lead commercial negotiations to secure competitive deals aligned with campaigns, seasonal opportunities, and business priorities.

- Proactively identify new collaboration opportunities that support merchants’ short-term growth and long-term strategic development, and formulate Joint Business Plans (JBPs) accordingly.

- Monitor and improve merchants’ operational and service performance, including cancellation and return rates, shipping lead time, and other key indicators, to enhance conversion, customer experience, and overall satisfaction.

- Manage merchant growth at scale by leveraging standardized incubation frameworks, account management programs, and operational tools.
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
Social Media