transferz

Account Manager / Destination Manager for Americas

transferz  •  Amsterdam, NL (Onsite)  •  1 hour ago
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Job Description

Transferz is building the leading global marketplace for ground transportation, connecting travelers, travel brands, and local transfer companies in over 150 countries. With 800+ hubs (airport, seaport, train stations) live and 1,500+ transfer suppliers in our network, we’re scaling fast. Our goal? To be the winner in the first and last mile of travel, globally.

We’re hiring an Account Manager (internally: Destination Manager) to join our growing Supply team. You’ll be part of a tight-knit regional pod(team), working hands-on with local transfer suppliers to grow and optimize key hubs.

What You’ll Do:

Run your hubs like a business

  • Own the performance of your assigned hubs (Tier 1 & 2).

  • Work closely with your Pod Lead and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together.

  • Build solid supplier relationships, making sure availability, pricing, and quality stay sharp.

  • Make the call when SLAs aren’t met and escalate when needed.

Use data to make better decisions

  • Use PowerBI, DevRev, and internal dashboards daily.

  • Work with our Data team to spot issues early, like fulfillment dips or rising cancellations.

  • Turn insights into action: run experiments, fix inefficiencies, and track what’s working.

Keep quality tight

  • Monitor trends and service issues using our Quality Tree and reward systems.

  • Stay ahead of local events and demand spikes.

  • Act fast when things go off track.

Drive supplier performance

  • Lead structured check-ins with suppliers using real-time data.

  • Track KPIs like service quality, compliance, pricing, and fleet availability.

  • Improve conversion through smart pricing strategies based on demand, competition, and market dynamics.

What We Offer:

  • A full-time position with market-competitive salary;

  • €50 monthly well-being budget via Alleo. A full-time position with market-competitive salary and secondary benefits;

  • Multinational and casual work environment where you Work with driven peers in an innovative and dynamic environment;

  • Join our weekly bootcamp session on Tuesday;

  • Quarterly Transferz events, Friday drinks, and our annual Summer & Christmas party to bond with the entire team;

  • Daily warm lunches in our buzzing Amsterdam office.

  • A diverse, international team in a high-growth, impact-first company.

  • The energy of a startup, with the foundation of a scaleup.

Who You Are:

  • 2–5 years of experience in Operations or Supply Chain ideally in a fast-moving environment.

  • Strong with data, structured in your thinking, quick to spot patterns and opportunities.

  • Not afraid to challenge suppliers, or your own team, when needed.

  • Based in the Netherlands or Cordoba(Argentina) or open to relocating.

Want to join a team where you’ll have real ownership, grow fast, and shape how we scale across Europe? Let’s talk.

transferz

About transferz

Transferz revolutionizes travel by providing top notch pre-booked airport transfer technology to travel brands. Seamlessly integrate quality global transfers into your existing offerings of flights, hotels, and car rentals with Transferz's user-friendly B2B technology suite, featuring a single API, whitelabel solutions, and a partner-agent portal.

Global pre-booked airport transfers, made easy.

Follow us while we build the new category leader in global pre-booked ground transportation, or get to know us better at: www.transferz.com

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Amsterdam, NL
Year Founded
2020
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