Account Manager CS
As an Account Manager Customer Service you will develop, maintain, and improve relations with your assigned accounts in order to maximize and boost Service business with contract solutions that will add value to our customers
Your role:
Maximizing Customer Service order intake, sales, and price realization at the assigned accounts.
Ensuring continuity of the relationship with all the stakeholders in the accounts’ organization, also facilitates the executive level interfaces between company and the accounts
Preparing and executing the annual account plan and sales forecast in line with the regional strategy
Continuously maintain the CRM tool to ensure a good visibility of market opportunities
Contribute to the development and implementation of local marketing strategies
(NPS), market, competition and trendsSystematically analyzing won & loss deals, expectations, customer satisfaction
You're the right fit if:
Preferably University degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering and Electronics Technology degree or any other relevant engineering major.
You have a solid knowledge of the Healthcare industry and service segment
Experience working with large matrix teams both internal and externally
Understand local market environments, public tenders, private customers and local challenges and regulations
Excellent oral and written communication skills in Spanish and English languages
Clean driving license
Willing and able to visit customers on the field
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
this role is field/role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business
• Discover our rich and exciting history
• Learn more about our purpose
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here
Over the past decade we have transformed into a focused leader in health technology.
At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.
We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.
As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.
Visit our website: http://www.philips.com/
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