Job Description

Account Manager- Coatings

The Company
IMCD is a leading global distribution partner, formulator and solutions provider of speciality chemicals and ingredients. We have
operations in over 60 countries and as we grow, we keep our founders’
entrepreneurial spirit intact, creating a world of opportunity. We are driven by our five core values: partnership, freedom
to act, entrepreneurship, integrity & trust, and financial discipline.

At IMCD Coatings & Construction, our speciality raw materials drive
performance, innovation and sustainability of paints, coatings, construction,
adhesives, printing inks, textile, leather and paper formulations. We drive
evolution by providing our customers with innovative thinking and customised
solutions, using our comprehensive portfolio of additives, functional fillers,
pigments, resins and speciality solvents.

We have an exciting opportunity for a technically and commercially
astute superstar to take on this Account Manager role.

About the role
Reporting to the Market Manager-
Coatings, our new Account Manager, based in Mulgrave, will service and develop Accounts to
drive sales.
Responsibilities include:

• Build and maintain relationships with customers
• Initiate and develop customer account strategies including customer requirements and market strategies
• Monitor customer satisfaction with IMCD’s delivery of products and services
• Develop recommendations for business growth by obtaining customer, competitor, and product information from the industry
• Assist with budget and business planning including inventory movements
• Preparation of tenders with a focus on achieving objectives and sourcing and submitting required information
• Assist in investigating and resolving customer concerns
• Maintains of data in Salesforce for assigned customers

About you

Qualification- Tertiary
Qualification in the relevant field (e.g. Chemistry, Cement Chemistry,
Polymer Chemistry, Chemical Engineering) or extensive experience in the
industry.

Experience- Prior
experience in a similar role within industries such as Coatings, Construction,
Cement, Adhesives, Printing or Packaging is essential. Time within
manufacturing would be desirable, but not a must.

Technical
Knowledge- You will have the technical
knowledge required to understand customer requirements such as the formulation
and application of resins, coatings, construction chemicals, adhesives,
sealants and other related raw materials.

Well-developed
communication skills – you will be
communicating and building relationships across all levels within and outside IMCD

A can-do attitude – our
values are central to all that we do. You will go a long way if you
use your initiative and common sense, and are happy to roll your sleeves
up and support the wider team while being able to work
independently.

Being a team player – Supporting colleagues when needed and working as part of a
team is essential to our success.

Solutions-focused – You will
be resourceful, able to understand and assess a situation, and calmly
identify and implement solutions/ improvements.

In return you will:

• Join an inclusive, supportive and diverse team
• Enjoy working for an international fast growing company with a strong entrepreneurial culture
• Free onsite parking
• Receive additional benefits such as generous quarterly and annual incentive schemes, an annual fitness subsidy, top-up parental leave, and monthly on-site massages.