Job Description

Account Manager – Civil Aerospace – Lessors Customer Team

Derby – Hybrid

Full time

An exciting opportunity has arisen for an Account Manager to join the Rolls-Royce Lessors Team within Civil Aerospace.

The Account Manager is responsible for developing and managing strategic relationships with aircraft lessors, driving the selection, retention and long-term value of Rolls-Royce products and services throughout the asset lifecycle. The role acts as the primary commercial interface between Rolls-Royce and assigned lessor accounts, aligning customer objectives with Rolls-Royce commercial, technical and aftermarket offerings.

You will work cross-functionally with Sales, Customer Marketing, Services, Fleet Management, Asset Management, Commercial Operations and senior customer stakeholders to maximise revenue, protect market share and drive long-term partnership value. The role supports both transaction-driven campaigns and broader portfolio strategies across aircraft acquisition, lease placement, fleet transitions and asset remarketing activities.

What you will be doing:

• Owning and developing relationships with assigned lessor customers.
• Building trusted advisor status with senior commercial, technical and asset management stakeholders.
• Developing and executing account strategies aligned to customer objectives and Rolls-Royce growth priorities.
• Maintaining a deep understanding of customer fleets, investment strategies, lease portfolios and future opportunities.
• Leading Rolls-Royce engagement on acquisition, financing, transition and fleet development opportunities.
• Coordinating internal resources to develop compelling commercial propositions.
• Supporting major sales campaigns through the development of clear value propositions and business cases.
• Identifying opportunities to enhance margin, accelerate deal closure and strengthen competitive positioning.
• Promoting adoption of Rolls-Royce service offerings across the lessor portfolio.
• Identifying opportunities associated with entry into service, mid-life events, transitions and asset retirement.
• Working with Services and CareStore teams to maximise aftermarket revenue and customer value and supporting the development of lifecycle-based customer strategies.
• Monitoring customer commercial exposure and emerging risks, supporting internal governance processes and customer reviews.
• Coordinating with Finance, Legal and Commercial teams on issues impacting customer portfolios and providing insight and recommendations relating to portfolio performance and business risk.
• Developing a detailed understanding of market trends, competitor activity and lessor investment priorities.
• Sharing customer insights that influence product positioning, pricing strategies and campaign planning.
• Contributing to the development of customer-specific value propositions, account plans and growth strategies.
• Coordinating cross-functional teams to ensure consistent customer engagement and acting as the voice of the customer within Rolls-Royce.
• Ensuring alignment across Sales, Marketing, Services, Commercial and Executive stakeholders.
• Supporting senior management engagement plans and executive customer meetings.
• Delivering account strategies that support growth in installed base, services adoption, customer retention and revenue, while improving customer satisfaction and strategic partnership outcomes.
• Supporting accurate forecasting, reporting, opportunity management and effective management of customer risk and exposure.

Position Qualifications:

• Significant experience in aerospace, leasing, airline commercial management or related industries.
• Strong commercial and customer relationship management skills.
• Ability to navigate complex stakeholder environments.
• Excellent communication, negotiation and influencing capability.
• Strong analytical and financial acumen.
• Experience leading cross-functional teams and strategic initiatives.

Preferred Requirements:

• Aircraft leasing or airline fleet planning experience.
• Understanding of engine maintenance and aftermarket services.
• Experience supporting large-scale sales campaigns and asset transition activities.
• Knowledge of aviation financing and portfolio management.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please be aware that the priority will be given to employees identified as being at high risk.

This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.

It is advised that you inform your current manager of your application for this role.

Grade: Level C

Closing Date: 21st September 2026

People Leader: Luke Mallows

For further information, please contact: Jaspreet Bagga

Job Category

Customer Account Management

Posting Date

08 Sept 2026; 00:09

Posting End Date

21 Sept 2026