Job Description

 Account Manager & Business Development Associate

Main Responsibilities

• Serve as the main point of contact for assigned clients and maintain strong day-to-day relationships.
• Support onboarding processes for clients using the company’s gaming and aggregation platforms.
• Guide clients through integrations, product launches, and ongoing operational support.
• Coordinate with internal teams to ensure client needs are met efficiently and on time.
• Manage and document promotions and commercial activities with operators and aggregator partners.
• Identify opportunities to grow accounts through upselling and cross-selling solutions.
• Provide clients and internal stakeholders with regular updates, reports, and performance insights.
• Stay informed about industry trends and market opportunities that may benefit clients.
• Resolve client concerns quickly while maintaining a high standard of service.
• Attend client meetings, trade shows, and industry events when required.

• Build and maintain relationships with senior-level decision-makers and partners.
• Understand client goals and recommend suitable products and solutions in a consultative manner.
• Develop strong knowledge of current and upcoming products to confidently present solutions to potential clients.
• Generate new business opportunities through research, networking, referrals, and outbound outreach.
• Manage the sales pipeline and coordinate with internal teams throughout the sales process.
• Track and report the progress of leads and opportunities to management.
• Conduct product demonstrations remotely or in person for prospective clients.
• Support growth across multiple markets and stay informed on industry, product, and regulatory developments.
• Represent the business at conferences, trade events, and networking opportunities.

• 1–2 years of experience in Account Management, Sales, Business Development, Customer Success, or a related field. Internship or co-op experience is also welcomed.
• Strong relationship-building and communication skills.
• Ability to contribute to account growth and identify new business opportunities.
• Commercial awareness with good problem-solving and analytical thinking abilities.
• Organized, detail-oriented, and able to manage multiple priorities effectively.
• Fluent in English, both written and spoken. Spanish language skills are considered an advantage.
• Comfortable using Microsoft Office tools; experience with CRM or project management platforms is a plus.
• A proactive, professional, and team-oriented mindset.
• Willingness to travel for client meetings, conferences, and industry events when needed.

• Comprehensive training and onboarding support.
• A collaborative and supportive team environment.
• Opportunities for continuous learning, career development, and professional growth.
• Private health insurance.
• Weekly in-office breakfast and lunch perks.