Job Description

C.H. Robinson is seeking an Account Manager – Bulk Commodities where in this role you will lead carrier relationships across dedicated freight networks while driving performance, service excellence, and cost efficiency. You will act as the primary point of contact for carriers, managing rates, lane bids, and scorecards to ensure consistent delivery against customer expectations. In this role you will collaborate closely with clients and internal teams, own large RFP initiatives, and resolve escalations with strong critical thinking and urgency. You will build strategic partnerships, influence service improvements, and champion the value of the dedicated service line. If you thrive in a fast-paced transportation environment and excel at relationship management, this is your opportunity to make an impact.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Manage carriers hauling dedicated freight consisting of closed loop routes, corridors, one-way shipments and drop trailers

• Communicate professionally with a variety of client(s) and internal network

• Manage carrier rates, lane bids and maintains master rate file

• Publish and interpret carrier scorecards and service metrics

• Work directly with customer on large RFP exercises

• Act as carrier escalation point to assist with the resolution of any open issues

• Apply critical thinking skills to effectively resolve problems and identify the best course of action

• Develop strong relationships within the CHR network while promoting the benefits of the dedicated service line

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High school diploma or GED equivalent

• Minimum 1 year of experience in the supply chain industry

Preferred:

• In-depth knowledge of market seasonality

• Demonstrates critical thinking skills

• A strong communicator/influencer

• Excellent analysis and problem-solving skills

• Highly organized and able to recognize important details

• Strong capabilities in Microsoft Office Suite of Programs

• Values a diverse and inclusive work environment

• Fluent in English and Spanish (written and verbal)

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$24.28 - $54.99

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

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Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page