Job Description

Job Title: Account Manager

We're looking for a people-focused Account Manager who thrives on building strong relationships, solving problems quickly, and helping clients succeed. This role works closely with the sales team and internal departments to support and grow partnerships with existing clients. If you're proactive, organized, and enjoy working with a variety of teams, we’d love to connect with you.

Key Responsibilities

• Partner with the sales team to support and grow client relationships.
• Act as a key point of contact for existing clients, helping ensure their needs are met.
• Maintain regular communication with both decision-makers and office staff.
• Work closely with internal teams to ensure smooth coordination and excellent service.
• Stay on top of client issues, follow up promptly, and troubleshoot effectively.
• Track performance and report on key metrics (KPIs).

What You’ll Bring

• Associate degree required; bachelor’s degree preferred.
• 2+ years of experience in account management, client service, or sales.
• Strong relationship-building and communication skills.
• Confidence, adaptability, and a desire to learn and grow.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Willingness to travel locally in your assigned area.

Bonus Points For

• Experience using Salesforce or a similar CRM.
• Ability to handle challenging situations with professionalism.
• Strong problem-solving and critical thinking skills.
• Comfort working independently as well as part of a team.