Job Description

 Arrowhead Talent Solutions is working with a mid-sized aerospace manufacturing in Greater Cleveland (west-side) on their search for an Account Manager within their sales and marketing division.

The opportunity is with a leading innovator and strategic partner in the manufacturing of engineered products for the aerospace, defense, and industrial markets. They have nine subsidiaries across the United States split among three segments.

KEY RESPONSIBILITIES

As an Aerospace Account Manager, you’ll be part of our Aerospace Customer Service team.

• Manage all aspects of assigned accounts and be responsible for the on-boarding of newly assigned accounts
• Develop strong relationships with key customer contacts
• Collaborating with the marketing team to secure, retain, and grow accounts
• Enhancing customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business
• Develop, review, and maintain a customer scorecard to address any positive or negative facts about the customer accounts Identify customer needs and wants for product, service, and support; design new programs or initiatives that are customer-specific to enhance profitability of customer and company
• Collaborating with management on sales goals, planning, and forecasting
• Become a subject matter expert on our products, processes, and operations
• Attend industry tradeshows and product demonstration

QUALIFICATIONS

• Bachelor's Degree in Marketing, Sales, or Communications preferred
• Minimum of 3-5 years demonstrated success leading customer growth with key accounts
• Self-motivated and self-directed
• Excellent verbal and written communication skills
• Outstanding ability to build teamwork and trust across multiple internal stakeholders
• An entrepreneurial, positive, can-do attitude that will engage and challenge people to learn, grow and develop to win in an evolving market and growing organization
• Strong interpersonal skills, leadership presence and desire to serve customers
• Ability to multi-task effectively in a fast-paced environment
• Creative problem solver who thrives when presented with a challenge