At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
The Account Managers are responsible for working directly with our customers to ensure full, continuous satisfaction with our solutions and services are met. The Account Manager’s ultimate goals are to drive customer engagement and readiness of our solutions in times of crisis. Their engagement activities are responsible for building strong customer relationships that promote customer retention as well as ensuring customers are aware of opportunities to better complete their unified notification solutions with simple, easy-to-deploy automated crisis response tools they may not yet have.
The ideal candidate will possess strong communication and organizational skills. They will need a strong technical understanding of our products’ current capabilities and the drive to find out more about our customers’ needs to ensure that our solutions are meeting their expectations to the fullest.
Travel to our Baltimore HQ is required for onboarding, trainings, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.
Bachelors degree preferred or equivalent work experience
2-5 years work experience in a fast paced sales driven company; preferably in a software or hardware market
Our approach to Artificial Intelligence. We value the human element of our hiring process. We do not use AI to screen applications or replace human judgment in our selection, and all final decisions are made by real people. We ask that you approach your application with the same spirit. The use of AI to answer interview questions during the interview or to take technical assessment tests is strictly prohibited and can result in the immediate disqualification of your candidacy. As a reminder, recording conversations is illegal in many states without dual party consent.
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All your information will be kept confidential according to EEO guidelines.
Alertus - Redefining Mass Notification for 20+ Years
Our Mission is to enable organizations to disseminate information to help protect lives, secure assets, and maintain business continuity.
OUR MISSION IS PERSONAL.
We are committed to providing customizable, scalable, and cost-effective mass notification solutions because we know even a few seconds of warning can help save lives during an emergency.
In 2001, an F3 tornado ripped through the University of Maryland campus. There was no warning, and two students — sisters — were killed. The tornado caused dozens of injuries and millions of dollars in damages.
An idea was born to engineer a mass notification solution that can be implemented anywhere and activated quickly to help prevent another tragedy.
Alertus was founded in 2002 and has focused its efforts on developing superior lifesaving notification solutions ever since.
Alertus' dedicated teams of safety, security, and technology leaders are committed to continuously raising the bar for mass notification. Our technology is state of the art, with interoperable software solutions that help tie legacy systems into our next-generation audible and visual notification hardware.
It's not enough for us for our customers to have our products. As their trusted partner in mass notification, we want to ensure customers are at peak readiness with the training and support they need to get critical notifications out at a push of a button. We offer pre-sales professional services, ongoing customer training, and 24/7 customer support.
To learn more about Alertus, visit us at www.alertus.com, and if our mission resonates with you, take a look at our current job openings at www.alertus.com/careers.
