Job Description

Account Manager

Onsite | Columbia, MO | Full-Time

Looking to build a career where your performance directly impacts your growth and earning potential?

We're seeking a driven, competitive, and customer-focused professional to join our Production team. This role is ideal for someone who enjoys building relationships, solving problems, and helping clients find the right solutions while working in a fast-paced, goal-oriented environment.

What You'll Do

• Manage a high volume of inbound opportunities and follow-ups.
• Build relationships with new and existing clients.
• Guide clients through the bond application process.
• Answer questions and provide outstanding customer support.
• Collaborate with internal teams to deliver a seamless client experience.
• Develop expertise in specialized surety bond products.

What Makes You Successful

• Strong written and verbal communication skills.
• Confidence and professionalism when working with clients.
• Competitive mindset with a desire to achieve goals.
• Self-motivated and eager to learn.
• Strong problem-solving abilities.
• Organized, focused, and able to manage multiple priorities.
• Positive attitude and strong work ethic.

Preferred Qualifications

• High School Diploma required; Bachelor's degree preferred.
• Early career professionals and recent graduates are encouraged to apply.
• Insurance or surety experience is a plus.
• Property & Casualty License is a plus (not required).

Why Join Us?

• Structured training and hands-on coaching.
• Clear career growth opportunities and internal promotions.
• Exposure to a specialized area of the insurance industry.
• Collaborative, team-oriented culture.
• Opportunity to develop sales, relationship management, and business skills that can accelerate your career.

Compensation, Schedule, and Benefits

• Hourly Rate: $24+ depending on experience.
• First-year earning potential: $57,000 to $59,500
• 10am – 7pm Monday – Friday
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• 401(k) plan with 6% company match
• Accrued Paid Time Off
• Paid Parental Leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• An opportunity to do meaningful work and love what you do!

Career Growth & Additional Information

This role is designed for individuals seeking long-term career development. High performers can progress into advanced account management opportunities.

*All Account Managers must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. Training and exam fees are paid for by the company.

When applying, please note if you currently have a Missouri Property and Casualty License or are fluent in conversational Spanish (neither of which are required for candidate consideration).

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.