We’re on a mission to make banking 10x better.
At 10x Banking ("ten-ex banking") we’re transforming the financial industry with our cloud-native core banking platform. 10x's platform powers global banks and financial institutions including Chase UK, Old Mutual and Westpac.
We offer a diverse, global community that thrives on innovation and collaboration. Tackling exciting challenges with the utmost integrity, we aim to make a positive impact through our work for our clients, their customers and the communities we work in.
Be part of something bigger – join us and transform and industry.
The Account Manager is responsible for the end-to-end commercial and relationship management of one or more of 10x's banking clients. Acting as the primary interface between 10x and assigned client organisations, you will be accountable for building strong executive relationships, tracking contractual commitments, and aligning 10x's capabilities and delivery plans to client objectives.
You will work closely with senior stakeholders within client organisations and across 10x to drive successful client outcomes, manage commercial discussions and ensure risks, issues and dependencies are effectively identified and managed.
You will act as the voice of the client within 10x, bringing together teams across Product, Engineering, Delivery, Commercial and Executive Leadership to ensure clients realise maximum value from the 10x platform.
You are collaborative, commercially minded and self-motivated, with experience managing enterprise customer accounts within a SaaS, technology, consulting or financial services environment.
You have a proven track record of owning client relationships, managing large commercial agreements and balancing customer needs with business objectives. You understand the challenges faced by banks and can translate client requirements into commercially sound and operationally achievable outcomes.
You are an excellent communicator who is comfortable engaging with stakeholders at all levels, from delivery teams through to executive leadership. You thrive in fast-paced environments, are naturally inquisitive, and bring strong judgement, attention to detail and problem-solving skills.
Ideally you will have...
At 10x Banking, we believe in empowering you to get the job done! Our benefits are here to support you be the best you can be.
More about 10x
We are driven by the belief that whatever we do as a business has to be done in the right way. Our three core values of: Transformation, Integrity and Impact support this.
Discover what life is like at 10x over on Instagram and find out what the company is up to on LinkedIn.
10x Ways of Working
We recognise that a better work/life balance can improve people’s motivation, performance and overall wellbeing. That’s why if there’s scope in the working day, we have flexibility around our core hours to do the things that matter to you.
We also know some work is done better at home and some is done better in the office, and that a one-size-fits-all approach doesn’t enable high performance. That’s why 10x is a remote-enabled organisation and supports agile working. This role has an office attendance requirement of approx. 1 day per week, in agreement with your line manager.
Additionally, everyone comes together at our quarterly 10x Together Days to collaborate, align on strategy, and socialise. As all employees are employed on London-based contracts, commuting costs to the office are covered by employees and not by 10x.
At 10x, we are passionate about our people and are committed to fostering a more diverse and inclusive culture. We are building a community where every 10xer can bring their authentic self to work and feel empowered to reach their full potential. Our many employee networks help amplify this vision.
Alongside assessing technical capabilities to do the role, our assessment process will identify what you can uniquely bring to our 10x teams, and the potential you have to thrive here (learn more about our approach to assessment). Common to every role that 10xers perform, are 3 core competencies that we look for in our future 10xers – Business Impact, Change Driver & Delivery Excellence.
We are committed to ensuring all job applicants are treated equally and fairly and encourage applicants of all ethnicities, race, religion, sex, sexual orientation, gender identity, family or parental status, age, neurodiversity or disability status.
We recognise not everyone is the same. In fact, we embrace difference. If you require any form of accommodation during the interview process, please tell us so we can make arrangements to support. Any information that you provide will be recorded and maintained confidentially.
#LI-Hybrid
So far, true core banking transformation has been held back by the compromise between fast-to-market but inflexible "configuration" neo cores on one hand, and flexible but highly complex and costly "framework" neo cores on the other.
The 10x Banking platform offers the best of both worlds, driving a generational leap forward in core banking technology; the world’s first “meta core”. Its modular, highly scalable and customizable core uniquely allows banks to build hyper-personalized products at high-speed and low-cost, using a combination of configuration and coding, supporting any programming language.
Proven across transformational deployments including Chase UK, Old Mutual and Westpac, 10x Banking offers Retail, SME and Corporate/Commercial banks an accelerated, de-risked pathway to full cloud-native transformation.
