Job Description

IMA is a creative agency with a simple purpose: to create connections people buy into, emotionally and literally. Through everything from advertising and media to packaging and retail activations, we deliver work that earns attention, builds relationships, and gives people a reason to choose your brand in the moments that matter.

We are looking for a collaborative, proactive Account Manager to join our Global Retail team.

In this role, you won't just manage accounts; you'll be a key driver behind campaigns and retail rollouts for one of the world's most iconic sports brands. If you enjoy managing multiple priorities and are ready to take your expertise across the EU, we'd love to hear from you.

The Opportunity

• Global Impact: Lead work for Tier-1 sports and consumer brands on a global stage.
• Integrated Scope: From immersive retail activations to large-scale integrated campaigns, no two days are the same.
• EU Travel: Work closely with clients and oversee projects across Europe.
• People-First Culture: Work within a values-led agency that prioritises your growth and recognises every win.

The Role

As an Account Manager, you'll be the bridge between ambitious client goals and world-class creative execution. You'll own the day-to-day delivery of workstreams, ensuring every project is on brief, on budget and on schedule. You'll combine strong project coordination with trusted client partnership, building relationships and keeping momentum across every stage of delivery.

What You’ll Get From Us

• A chance to develop your career within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the support of a collaborative team.
• The opportunity to lead projects across live campaigns, retail activations and brand experiences.
• A people-first environment where we challenge, grow, and deliver together.

What You’ll Be Doing

• Own the Relationship: Act as the primary point of contact for key stakeholders, becoming a trusted partner to their business.
• Drive the Work: Brief creative and strategy teams with clarity to ensure our output reflects the quality of the brands we represent.
• Coordinate Delivery: Manage timelines, budgets and multiple workstreams with strong attention to detail.
• Strategic Input: Bring fresh market insights and sports retail trends to help shape future campaigns.

What We’re Looking For

• Creative Agency Experience: Proven experience in a creative agency or marketing environment.
• Interest in Retail & Sport: A genuine interest in fashion, culture and sport.
• Operational Excellence: Strong client management, budget tracking and timeline management skills.
• Global Mindset: Comfortable working with international teams and willing to travel within the EU.
• Problem Solving: A proactive approach to identifying challenges, managing priorities and working collaboratively to keep projects moving forward.

Our values at IMA

• Own it - take responsibility when it matters.
• Build Trust - nurture honest, open, lasting relationships with colleagues and clients.
• Stay Hungry - share a mindset of curiosity, proactivity and continuous improvement.

These principles shape how we work - with each other, with clients, and with the world.

Apply now

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.