The Account Manager – Janitorial Services is responsible for overseeing day-to-day janitorial operations for assigned accounts while ensuring exceptional service delivery, customer satisfaction, and contract compliance. This role serves as the primary point of contact for clients and leads on-site teams to maintain cleanliness, safety, and operational efficiency.
Compensation: $ 110,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
Manage and maintain strong client relationships, acting as the main point of contact for assigned accounts
Oversee daily janitorial operations, ensuring all services are delivered according to contract specifications
Supervise, train, and support janitorial staff, including scheduling, performance management, and coaching
Conduct regular site inspections to ensure quality standards, safety requirements, and compliance are met
Address client inquiries, service requests, and concerns in a timely and professional manner
Coordinate staffing needs, including hiring, onboarding, and coverage for call-outs or absences
Monitor labor hours, equipment usage, and supply inventory to manage costs and support budget goals
Ensure compliance with company policies, OSHA standards, and local/state regulations
Prepare reports, document service levels, and communicate updates to management as needed
High school diploma or GED required; additional education preferred
3+ years of experience in janitorial, facility services, or building maintenance management
Prior experience managing employees in a service-based or operations environment
Strong customer service and relationship-management skills
Ability to lead teams, multitask, and work in a fast-paced environment
Proficiency with scheduling, reporting, and basic computer applications
Bilingual (English/Spanish) preferred in some locations
Valid driver’s license and ability to travel between sites, as required
Physical & Work Requirements
Ability to walk job sites, stand for extended periods, and occasionally lift up to 25–40 lbs
Flexible schedule, including early mornings, evenings, weekends, or on-call support as needed
ABM is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit www.ABM.com
