Bertelsmann SE & Co. KGaA

Account Manager

Bertelsmann SE & Co. KGaA  •  Kingdom of the Netherlands (Remote)  •  3 days ago
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Job Description

Echt, Limburg l Full-time l Hybrid | Bonus

Take your next career step as an Account Manager in a fast-growing, high-tech logistics environment. In Echt, you manage key client relationships while driving performance in one of the most advanced supply chain operations in Europe.

As an Account Manager, you combine strong stakeholder management with a sharp commercial mindset. You know how to translate customer needs into scalable, efficient, and profitable solutions.

You’ll work in a highly automated, technology-driven environment where innovation, ownership, and continuous improvement are key.

If this sounds like the right fit for you ,then we’d love to have a conversation with you.

YOUR TASKS

You are responsible for managing and growing your customer accounts within our Tech division, ensuring both operational excellence and commercial success.

  • Drive SLA and KPI performance (e.g. on-time delivery, service levels)

  • Manage customer relationships and act as the main point of contact

  • Lead MBRs/QBRs and translate insights into improvement plans

  • Identify growth opportunities such as upselling and service innovation

  • Manage contracts, pricing, and indexations

You’ll work closely with operations, business support, and customer service in an international team and report to the Key Account Manager.

YOUR PROFILE

We’re looking for a commercially driven Account Manager who thrives in a dynamic, tech-driven environment.

  • Bachelor’s or Master’s degree (Logistics, Supply Chain, Business or similar)

  • 1+ year experience in contract logistics

  • Strong English skills (Dutch/German is a plus)

  • Experience with P&L and strong analytical skills

  • Strong communication and stakeholder management skills

  • Proactive, structured, and results-driven team player

WHAT’S IN IT FOR YOU?

At Arvato, your development doesn’t stop. You’ll work with advanced logistics technology in an environment where innovation is at the core.

  • Salary between €2,975 and €5,531 , depending on experience

  • 25 vacation days, extendable to 28 + option to buy extra days

  • Attractive pension scheme

  • Travel allowance & employee discounts

  • Gym discount and bike plan

  • International, informal, and team-driven culture

You must have the legal right to work in the Netherlands at time of applying.

WHAT’S NEXT

Our process is fast and straightforward:

  1. Phone interview with the recruiter;
  2. First interview;
  3. Second interview & case study;
  4. You'll receive an offer within 48 hours;

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.

Ready to further develop a technical organization within a fast-growing logistics environment where technology makes the difference? Apply now.

Job seekers should beware of unsolicited emails from anyone claiming to be a recruiter from Arvato, as job scams are becoming more common. These emails are intended to deceive potential applicants to provide personal information that may be used for criminal purposes.

Acquisition in response to this advertisement is not appreciated.

Bertelsmann SE & Co. KGaA

About Bertelsmann SE & Co. KGaA

Bertelsmann ist ein Medien-, Dienstleistungs- und Bildungsunternehmen mit rund 75.000 Mitarbeitenden, das in gut 50 Ländern der Welt aktiv ist. Zum Konzernverbund gehören das Entertainment-Unternehmen RTL Group, die Buchverlagsgruppe Penguin Random House, das Musikunternehmen BMG, der Dienstleister Arvato Group, Bertelsmann Marketing Services, die Bertelsmann Education Group sowie das internationale Fondsnetzwerk Bertelsmann Investments. Das Unternehmen erzielte im Geschäftsjahr 2024 einen Umsatz von 19 Mrd. Euro. Bertelsmann steht für Kreativität und Unternehmertum. Diese Kombination ermöglicht erstklassige Medienangebote und innovative Servicelösungen, die Kunden in aller Welt begeistern.

www.bertelsmann.com

Industry
Media & Publishing
Company Size
10,000+ employees
Headquarters
Gütersloh, DE
Year Founded
Unknown
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