Job Description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

CommScope is looking for an Account Manager as part of its Broadband Solutions Business Unit to support Tier 1 and Tier 2 telecommunications customers while driving account growth, market share expansion, and customer engagement across California, Nevada, and Utah.

CommScope Broadband Solutions

CommScope broadband networks help service providers, network operators and municipalities deploy and scale networks that deliver fast, reliable connectivity.

Whether expanding fiber networks, modernizing HFC infrastructure or enhancing network automation, we provide the technology and expertise to ensure long-term success. Service providers trust CommScope for complete, end-to-end Fiber-to-the-Home (FTTH) solutions that optimize broadband deployments with reliable quality.

What to Expect:

The Account Manager serves as the primary field-facing representative within an assigned territory supporting Tier 1 and Tier 2 telecommunications customers across California, Nevada, and Utah

This is an individual contributor field sales role responsible for executing account strategies, building relationships throughout the customer ecosystem, identifying opportunities for growth, and supporting customer network expansion initiatives. The role is focused on protecting and expanding CommScope's market share within existing accounts through consistent customer engagement and regional field execution.

Primary customers include telecommunications providers such as:

• AT&T
• Verizon / Frontier
• Lumen
• GFiber
• Regional telecommunications providers

This role works closely with Key Account Managers (KAMs), serving as the local field resource responsible for customer engagement, project support, market intelligence gathering, and share growth activities.

Duties & Responsibilities

• Execute account strategies established by Key Account Managers (KAMs) within assigned Tier 1 and Tier 2 telecommunications accounts.
• Protect and expand CommScope's share position across assigned customers and geographic markets.
• Build and maintain relationships with customer engineering, construction, operations, procurement, leadership teams, contractors, and distribution partners.
• Serve as the primary field-facing representative for customers throughout California, Nevada, and Utah.
• Identify and communicate regional market trends, customer initiatives, network expansion projects, and competitive activity.
• Support regional fiber deployments, network expansion projects, and customer network initiatives.
• Gather customer demand signals and provide market intelligence to internal sales and business teams.
• Coordinate local customer engagement activities, product demonstrations, field visits, and training sessions.
• Support product specification, approval, and adoption activities within assigned accounts, leveraging local relationships to identify opportunities and influence customer acceptance of CommScope solutions.
• Collaborate with Customer Service, Operations, Product Management, and Engineering teams to support customer requirements and issue resolutions.
• Facilitate quote requests and ensure timely coordination between customers and internal support teams.
• Support local trade shows, customer events, and industry engagement activities.
• Maintain visibility within assigned accounts and proactively identify opportunities to increase product adoption and revenue growth.
• Manage channel and distribution relationships in alignment with CommScope's go-to-market strategy.
• Serve as the first point of contact for regional customer concerns, helping resolve issues before escalation to corporate account teams.

You Will Make an Impact By:

• Prioritizing customer relationships and account engagement activities to achieve assigned revenue objectives.
• Growing market share within existing telecommunications customers.
• Identifying and developing opportunities related to fiber deployments, broadband expansion, and regional infrastructure projects.
• Providing actionable market intelligence and competitive insights to internal stakeholders.
• Supporting successful customer adoption of CommScope products, services, and solutions.
• Building trusted relationships throughout the customer ecosystem, including engineering, construction, operations, procurement, contractors, and distribution partners while serving as a visible representative of CommScope within the territory.

Competencies:

• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
• Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Required Qualifications for Consideration:

• Bachelor’s degree and 5+ years of proven telecommunications, broadband, fiber infrastructure, or telco sales experience.
• 2+ years of experience supporting and participating in team sales initiatives while assembling and communicating pertinent information for assigned accounts.
• 2+ years of experience owning customer relationships with outstanding customer-facing and presentation skills.
• Demonstrated ability to establish and nurture positive relationships within telecommunications organizations and grow existing revenue streams.
• Ability to travel regularly throughout California, Nevada, and Utah.
• Ability to work independently in a highly customer-facing field sales environment.

You Will Excite Us If You:

• Have a completed bachelor’s degree.
• Have familiarity with CommScope and our product portfolio.
• Have experience calling on Tier 1 telecommunications providers.
• Have existing relationships with AT&T, Verizon/Frontier, Lumen, Google Fiber, or similar telecommunications operators.
• Have experience working with telecommunications engineering, construction, operations, and contractor organizations.
• Have knowledge of FTTH, fiber optic infrastructure, broadband deployment, and outside plant solutions.
• Have experience supporting distributors and channel partners.
• Have strong territory management and field sales experience.

The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. The expected salary range for this position is $112,000 - $168,000, based on hired level and experience.

The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

What Happens After You Apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting:

https://jobs.commscope.com/content/How-We-Hire/?locale=en_US

Why CommScope?

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope's accommodation process and EEO policy at https://jobs.commscope.com/eeo.