Job Description

Role : Account Manager

Reporting To : Head of Revenue

Salary : £45,000 - £50,000 dependent on experience

Working Location : Hybrid | 2 days a week in our Old Street office if London based

Account Management | SaaS | PropTech

🏢 About Searchland

Searchland is a high-growth B2B PropTech company transforming how businesses access and use property data. Our platform enables developers, land agents, planners, and infrastructure teams to identify opportunities, assess risk, and make faster, data-driven decisions.

We’re building a collaborative, inclusive team in London and are looking for commercially minded people who enjoy ownership, accountability, and building long-term customer relationships.

👩‍💼 About the Role

As an Account Manager, you’ll own and grow a portfolio of existing customers, acting as the commercial lead for each account. Your focus will be on ensuring customers clearly understand the value of Searchland, remain engaged with the platform, and renew and expand their subscriptions over time.

You’ll work closely with Customer Success, Sales, and Product to align customer outcomes with commercial success - turning strong product adoption into long-term partnerships and revenue growth.

📌 What You’ll Do

• Own a portfolio of customer accounts, acting as the primary commercial point of contact.
• Position Searchland’s product value clearly against customer goals, workflows, and outcomes.
• Drive strong product adoption in partnership with Customer Success to support renewals and growth.
• Manage subscription renewals end-to-end, proactively identifying and mitigating renewal risk.
• Identify and execute upsell and expansion opportunities based on usage, maturity, and customer needs.
• Lead confident, value-led commercial conversations with customers, including renewals and pricing.
• Gather and relay structured customer feedback to inform product improvements and roadmap priorities.
• Maintain accurate CRM records, renewal tracking, and revenue forecasting across your portfolio.
• Ensure operational follow-through on contracts, renewals, and billing in collaboration with internal teams.

🎯 What We’re Looking For

Essential

• 3+ years’ experience in Account Management, Sales, Customer Success, or a similar commercial role.
• Experience in SaaS, PropTech, or data-led platforms.
• Proven ability to manage renewals and identify account growth opportunities.
• Strong communication skills with confidence in commercial discussions.
• Highly organised with strong attention to detail and process.
• Right to work in the UK.

Nice to Have

• Startup or scale-up experience.
• Familiarity with tools such as HubSpot and Stripe.
• Exposure to property, planning, energy, infrastructure, or retail sectors.

🌱 Why Join Us?

• Hybrid working: 2 days/week in our Old Street office
• Compensation : Competitive salary, salary sacrifice pension scheme, EMI Scheme
• Time off & wellbeing: 25 days holiday + bank holidays, birthday off, Christmas shutdown, HealthShield cash plan including dental
• Growth & development: mentoring, clear progression paths, £500 annual personal growth fund
• Tools & perks: MacBook and a home office contribution
• Culture: monthly socials, team lunches, bake-offs, 3 Peaks challenge, and company trips abroad when targets are hit

🌍 Our Commitment to Inclusion

We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know—we are happy to support you.