ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM

Team Member Benefits | ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

• Lead and support frontline employees and supervisors; foster a culture of engagement, accountability, and teamwork.

• Coach and mentor staff to drive performance, professional growth, and compliance with ABM and client policies.

• Recommend staffing levels, assist in hiring and onboarding, and conduct evaluations in partnership with HR.

• Act as the primary contact for clients; build and maintain strong, professional relationships with property management teams and stakeholders.

• Ensure services meet or exceed contract terms, address client feedback, and resolve complaints promptly.

• Promote additional services and identify growth opportunities to increase billable work.

• Oversee daily operations of facility services, including janitorial, parking, and maintenance as applicable.

• Ensure compliance with all ABM processes, safety standards, and quality programs.

• Conduct time studies, site inspections, and implement continuous improvement strategies to optimize performance.

• Coordinate special projects and support implementation of new processes and technologies.

• Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analysis.

• Identify cost-saving initiatives and support vendor/contractor management.

• Develop and deliver employee training programs focused on safety, operations, and customer service.

• Promote a strong safety culture and ensure adherence to OSHA regulations and company policies.

• Administer disciplinary actions in accordance with company guidelines.

• 4–5 years of experience in facility, operations, or project management with at least 1–2 years of supervisory experience.

• Strong customer service, leadership, and interpersonal skills.

• Solid business acumen including budget oversight and cost control.

• Proficiency in Microsoft Office Suite and other job-related technologies.

• Strong verbal and written communication skills.

• Ability to manage multiple projects and respond to urgent client needs, including occasional evening/weekend hours.

Preferred

• Bilingual (Spanish/English) a plus.
• Bachelor’s degree or equivalent experience.

• Experience working in union environments.
• Familiarity with different systems required.