Job Description

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.For more information, please visit solera.com.

The Role

The Account Manager (AM) for the French market is responsible for managing and developing a portfolio of clients, ensuring long-term relationships and revenue growth. The role focuses on understanding client needs, delivering value through our solutions, and supporting clients in adopting more advanced digital and software-based solutions.

What You’ll Do

• Manage and develop a portfolio of clients in the French market, building strong relationships through remote communication (phone, email, video meetings).

• Act as the main point of contact for clients, ensuring a high level of satisfaction and long-term retention.

• Identify opportunities for account growth through upselling, cross-selling, and service optimization.

• Support clients in the migration toward more advanced digital and software-based solutions, helping them adopt new tools and processes.

• Collaborate closely with internal teams (Sales, Operations, Product, Customer Support) to ensure smooth service delivery and resolve client issues.

What You’ll Bring

Experience in Account Management, Customer Success, or a client-facing B2B role.

Strong communication and relationship-building skills, particularly in remote client management.

Ability to guide clients through digital adoption and process improvements.

Organized, proactive, and solution-oriented mindset.

Professional proficiency in French C2; English B2 and Spanish B1.

It is impossible to list every requirement for, or responsibility of this and any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

We are committed to providing equal employment opportunities and to creating an inclusive workplace. We do not discriminate against applicants or employees on the basis of race, colour, nationality, ethnic or social origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital or family status, disability, health condition, or any other characteristic protected by applicable law. We also do not tolerate harassment of any kind.