Job Description

As an Account Manager for Downhole Technologies in Norway, you will own the commercial relationship and day-to-day coordination for strategic customers across the Norwegian market. You will drive account growth by increasing customer spend across the full Downhole Technologies portfolio, while acting as a key interface between customers and internal teams including Operations, Manufacturing, Engineering, Global Account Management, and Business Administration. Our product portfolio includes performance drilling tools, including wired drillpipe enabled tools, fishing equipment and completion tools.

A core part of the role is ensuring high customer satisfaction through strong communication, reliable execution, and rapid issue resolution—covering on-time delivery, product availability, troubleshooting, and solution implementation. You will also provide technical applications support through customer visits and presentations, and offer sales support as required.

This role includes some travel within Norway and internationally and may require flexibility outside standard working hours when needed.

About the Company

NOV is a global provider of technology, equipment, and services to the oil and gas industry, supporting customers across drilling, completion, and production operations.

What We Offer

• Ownership of key customer relationships in Norway with strong growth potential
• Exposure to a broad Downhole Technologies portfolio and operational execution, including rental, service and sales equipment.
• Close collaboration across Sales, Operations, Engineering, and Manufacturing
• A high level of autonomy and responsibility for account performance
• Opportunities to build technical credibility and industry presenceTravel and direct customer access (including executive-level relationship building)
• Opportunity to build technical credibility locally through industry engagement (papers, groups, publications)

Key Responsibilities

• Grow revenue and increase customer share-of-wallet across assigned accounts in Norway
• Build and maintain strong relationships with customer stakeholders, including senior decision-makers
• Act as the primary interface between customers and internal teams
• Drive customer satisfaction through delivery performance, troubleshooting, and solution implementation
• Provide technical support through customer visits, presentations, and occasional rig-site support
• Coordinate logistics processes in collaboration with internal teams
• Track rental fleet utilization, revenue, and account profitability
• Monitor tool performance and report trends and improvements
• Gather competitor insights and support internal reporting and case histories
• Promote NOV’s technical capabilities through industry engagement where relevant
• 
  

Qualifications & Skills

Essential

• Experience from the oil & gas industry, preferably within drilling and downhole performance drilling tools
• Proven track record in account management, technical sales, or similar customer-facing roles
• Strong commercial mindset combined with technical understanding
• Ability to manage customer relationships end-to-end
• Willingness to travel and support customers as required
• Solid IT skills (MS Office, CRM systems)
• Strong commitment to HSE and compliance
• Valid Driving Licence Category B

Desirable

• Experience working with rental tools and/or fleet utilization
• Established network within the Norwegian oil & gas industry
• Experience with performance reporting, run reports, and creating case histories.
• Norwegian language skills

Soft Skills

• Strong communicator, able to engage from rig-site personnel to senior executives
• Proactive, structured, and solution-oriented
• Relationship builder with the ability to influence across teams
• Commercially driven with technical curiosity
• High level of professionalism and integrity
• 
  

Diversity & Inclusion

At NOV, we believe that diverse teams drive better results. We strongly encourage qualified women to apply and are committed to building an inclusive and balanced workforce.

Join Us?

Join a global organization supporting critical oil and gas operations with advanced technology, equipment, and services. In this role, you’ll have the opportunity to own strategic customer relationships, work cross-functionally across sales, operations, engineering, and logistics, and make a direct impact on customer satisfaction and account growth in Norway.