Job Description

Job Title: Account Manager

Location: Hybrid, based from our Newcastle office (Cobalt Business Park)

Annual salary: Circa £45,000 base salary + commission, depending on skills & experience

About Cybit

Predict. Protect. Perform

Cybit delivers data and AI‑led technology, to help organisations work more securely, productively, and with confidence across digital workspaces, cloud, security, and managed services. Our mission is to create positive business outcomes and support the people and communities our customers serve. We believe the right technology, delivered well, drives resilience, performance, and meaningful impact.

Why Join Us?

Be part of a dynamic, outcome‑focused, and people‑first team across Berkshire and Newcastle, where talent, ideas, and collaboration are genuinely valued. You’ll have the opportunity to make a real impact on how we deliver technology and how our brand is experienced, while building a meaningful career and helping to create a safer, more resilient future.

Guide to what an Account Manager does at Cybit

The Account Manager plays a vital role in driving Cybit’s growth by identifying, developing, and securing new business opportunities within the mid-market and enterprise space. Using a strategic, solution‑led approach, the Account Manager works closely with customers to understand their needs and build long‑term, trusted relationships that deliver value. The role is key to expanding Cybit’s customer base, building long‑term partnerships, and managing the end‑to‑end sales experience.

This role offers hands‑on experience selling enterprise solutions, with strong scope for development and promotion while owning new business acquisition within an assigned market.

We are looking for someone with

• Solid experience in identifying, progressing, and closing new business opportunities
• Ability to build and maintain long‑term, strategic customer relationships
• Experience managing the full end‑to‑end sales cycle
• A track record of building and sustaining a healthy sales pipeline against targets
• Excellent presentation and proposal‑development skills
• Confidence working collaboratively with marketing to support lead generation
• Strong planning and organisational skills, including effective account management
• Experience maintaining accurate sales data and activity within a CRM system
• Ability to work with external partners and suppliers to support customer solutions

Be well looked after

Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day, this includes:

• Enhanced Pension contribution scheme
• 33 days annual leave including bank holidays (& the opportunity to buy more if desired)
• Healthcare cash plan
• Private Medical Insurance (after 12 months service)
• Company electric car scheme
• Cycle to work scheme
• Employee assistance programme
• Occupational sick pay
• Birthday day off
• Enhanced family leave
• Volunteering time available

Cybit is passionate about having a diverse workforce by encouraging equality, diversity, and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme.