This is a remote position.

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  Manage and grow a portfolio of existing CloudLabs customers, ensuring high retention and satisfaction, serving as the primary point of contact
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  Build and maintain long-term, trusted relationships with key decision-makers and stakeholders
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  Develop and execute account plans to drive retention, upsell, and cross-sell opportunities
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  Conduct regular business reviews and meetings (MBRs) to assess performance and uncover new opportunities
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  Partner with the Customer Success team to ensure seamless onboarding and track project completion

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  Prospect and qualify new business opportunities across enterprises, Microsoft CSP Partners, and training providers.
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  Run initial discovery calls to understand client needs and deliver compelling product demonstrations of CloudLabs tailored to each client
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  Negotiate contracts and close deals in line with company pricing and margin guidelines

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  Meet or exceed revenue targets
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  Accurately maintain CRM records (HubSpot) with pipeline data and activity logs
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  Prepare sales forecasts and reports for management review
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  Track and report on KPIs including Total revenue(Existing & New business), repeat business rate, pipeline coverage, win rate, and average deal size
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  Stay current on industry trends, competitors, and market developments

Requirements

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  3–5+ years of B2B technology account management experience
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  Proven track record of meeting or exceeding revenue targets in a tech environment
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  Experience managing accounts in enterprises, training companies, or ISVs is a strong plus
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  Familiarity with Microsoft cloud

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  Strong consultative selling skills — able to map CloudLabs offerings to customer needs and pain points
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  Excellent demo and presentation skills, including to technical and executive audiences
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  Comfortable navigating complex, multi-stakeholder sales cycles
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  Highly self-motivated with a hunter mentality and strong follow-through
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  Proficient with CRM tools (HubSpot required; Salesforce a plus)
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  Ability to work independently in a fast-paced environment with high ownership

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  Bachelor’s degree in Business, Technology, or a related field preferred
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  Equivalent experience in SaaS or cloud technology sales will be considered