Job Description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com

About the Role

VML Montréal is looking for a versatile, detail-oriented, and highly organized individual to join our team as an Account Manager, Client Services

In this role, you will provide key administrative and operational support across accounts, with a focus on managing client budgets, maintaining schedules, preparing team status updates, and coordinating campaign adaptation projects for the Quebec market.

This position is ideal for someone who thrives in a fast-paced, collaborative environment, has a strong eye for detail, and is genuinely interested in creative campaigns and teamwork.

Key Responsibilities

• Accurately manage and track client budgets.

• Maintain and update production and delivery schedules.

• Prepare team status updates and track ongoing tasks.

• Coordinate campaign adaptation projects for the Quebec market.

• Support leadership and account supervision in the coordination and tracking of creative campaigns.

• Collaborate with internal teams to help ensure projects run smoothly and deadlines are met.

• Assist with preparing status reports, presentations, and account-related communications.

• Ensure deliverables meet quality standards, remain consistent, and are compliant with requirements.

What We’re Looking For

• A background in marketing, communications, administration, advertising, or a related field.

• Relevant experience in client services, account coordination, project management, or an administrative role within the creative or advertising industry.

• Strong organizational skills and the ability to manage priorities and multiple deadlines.

• Excellent attention to detail, especially when it comes to budgets, timelines, and deliverables.

• A collaborative mindset and the ability to work effectively in a dynamic, fast-paced environment.

• Strong proficiency in Microsoft Office and comfort using project management tools.

• Fluency in both French and English, spoken and written, is required. The successful candidate must be able to work effectively in both languages, particularly in a bilingual team and client environment.

À propos du poste

VML Montréal est à la recherche d’une personne polyvalente, rigoureuse et organisée pour se joindre à l’équipe à titre de conseiller·ère, service conseil
La personne choisie jouera un rôle clé dans le soutien administratif et opérationnel des comptes, notamment dans la gestion des budgets clients, des calendriers, des suivis d’équipe ainsi que dans la coordination de projets d’adaptation de campagnes publicitaires pour le marché québécois.

Ce poste convient à une personne ayant un grand souci du détail, une excellente capacité à gérer plusieurs priorités simultanément et un intérêt marqué pour les campagnes créatives et le travail d’équipe.

Responsabilitésprincipales

• Gérer et faire le suivi des budgets clients avec précision.

• Assurer la mise à jour et le respect des calendriers de production et de livraison

• Préparer les mises à jour / statuts d’équipe et assurer le suivi des tâches en cours.

• Coordonner les projets d’adaptation de campagnes publicitaires pour le marché québécois.

• Soutenir la direction et la supervision de compte dans la coordination et le suivi des campagnes créatives.

• Collaborer avec les équipes internes afin d’assurer la fluidité des projets et le respect des échéanciers.

• Participer à la préparation de documents de suivi, de présentations et de communications liées aux comptes.

• Veiller à la qualité, à la cohérence et à la conformité des livrables.

Profil recherché

• Formation en marketing, communication, administration, publicité ou dans un domaine connexe.

• Expérience pertinente en service-conseil, en coordination de comptes, en gestion de projets ou dans un rôle administratif lié au milieu créatif ou publicitaire.

• Excellentes compétences en organisation, gestion des priorités et suivi de dossiers

• Grande rigueur dans la gestion des détails, des échéanciers et des budgets.

• Capacité à travailler en équipe dans un environnement dynamique et en évolution rapide.

• Très bonne maîtrise de Microsoft Office et aisance avec les outils de gestion de projet.

• Bilinguisme français-anglais obligatoire, à l’oral comme à l’écrit. La personne doit être en mesure de travailler efficacement dans les deux langues, notamment dans un contexte de collaboration avec des équipes et des clientèles bilingues.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information, please visit   www.vml.com, and follow along on Instagram,  LinkedIn, and  X

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy California residents should read our California Recruitment Privacy Notice This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.