Job Description

WHO ARE WE

Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.

OUR WORK MODEL:

Hybrid - Cologne Office:
This role is based out of our Cologne office with a flexible hybrid working model. You’ll collaborate closely with local and regional teams while maintaining the flexibility to balance in-office and remote work.

YOUR ROLE:

As an Account Manager (DACH) at Cognism, you will own and grow a portfolio of Mid-Market and Enterprise customers across the full customer lifecycle. You are responsible for leading commercial onboarding, ensuring early adoption and fast time-to-value, retaining customers through continuous value delivery and proactive risk management, and driving expansion by identifying and executing growth opportunities based on demonstrated ROI.

You'll act as a trusted advisor and commercial partner, aligning stakeholders on measurable outcomes, guiding customers from onboarding through renewal, and expanding relationships over time. This role requires strong commercial ownership, customer leadership, and fluency in both German and English, as well as the ability to operate confidently in a fast-moving, outcome-driven environment.

YOUR CHALLENGES & OPPORTUNITIES:

• Own Customer Relationships - Manage a portfolio of Mid-Market and Enterprise DACH customers across onboarding, retention, renewal, and expansion.
• Lead Commercial Onboarding - Align stakeholders on goals, success metrics, and early value to ensure strong adoption and fast time-to-value.
• Drive Adoption & Value - Run structured, outcome-led customer conversations that demonstrate ongoing impact and ROI.
• Manage Renewals Proactively - Own renewals end-to-end, identifying and mitigating risk early and positioning renewal as a non-event.
• Identify Expansion Opportunities - Spot and execute growth opportunities based on demonstrated value and clear business outcomes.
• Lead Commercial Negotiations - Own pricing, contracting, and negotiations in both German and English.
• Deliver Demos & Value Storytelling - Tailor product demonstrations and messaging to customer use cases and business priorities.
• Maintain Forecast Accuracy - Keep Salesforce forecasts, pipelines, and account data accurate and up to date.
• Collaborate Cross-Functionally - Work closely with Sales, Customer Success, and Enablement to deliver consistent, high-quality outcomes.

OUR EXPECTATIONS:

• Fluency in German & English - Written and spoken proficiency in both languages is essential.
• Revenue Ownership & Performance - Proven experience meeting or exceeding revenue targets.
• Account Management Experience - Background managing Mid-Market and/or Enterprise customers.
• Strong Commercial Acumen - Confidence in renewals, expansion strategy, prioritisation, and negotiation.
• Customer-Centric Mindset - Value-led approach with a focus on long-term partnerships and outcomes.
• Operational Rigour - Highly organised, disciplined, and proactive with strong follow-through.
• Stakeholder Management - Comfortable influencing and aligning multiple stakeholders at different levels.

WHY COGNISM

At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day If you’re looking for a place where your work truly makes an impact, you’re in the right spot!

Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work.

Here’s what we stand for:

🤝 We Own the Outcome Together.
🤓 We Deeply Understand our Customers.
🏆 We Celebrate Impact Wherever It Comes From.

At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!