Job Description

About Your Future Company

Swagelok is a global leading manufacturer of small-bore gas and liquid system solutions.

We at Swagelok New Zealand/Australia are the independently owned and authorised sales and service centre for the Oceania region, and backed by over 75 years of global knowledge, precision manufacturing and distribution expertise.

Our product base is vast. The types of systems we support and engineer include process instrumentation and analysing systems, process sampling, specialty gas distribution and rotating sealing systems, to name a few. We also offer on-site evaluation and training services to ensure these systems are safe and optimally performing.

Our industry portfolio is very diverse covering Oil and Gas, Chemical, Clean Energy, Power, Research & Development, and Aerospace to name a few.

As a result of staffing changes and commitment to best serve our customers, we are seeking an experienced Account Manager to join our team.

This is an opportunity to further your career in technical sales and become a member of a global and local industry leader and community.

About the Role

The Account Manager position is ideal for an experienced industrial salesperson who is highly motivated with a high mechanical aptitude and/or process background. The role would also suit someone looking to enter the sales field utilising their industry experience. Suitable candidates include those who have recently completed their Electrical/Instrumentation/Mechanical/Process qualification or similar.

With an established customer base, you will be responsible for delivering exceptional service to your customers and leveraging market intel, to grow both sales revenue and gross margin.

Being prepared and well-positioned using account plans, you will have the ability to add further value by offering solutions via our extended services such as training, full panel assemblies and field engineering support. Converting new business opportunities whilst building strong and effective working relationships will be integral in your success.

Following comprehensive training you will be working in a supportive team environment and be responsible for strategic planning, opportunity development - both small and large scale, pre- and post-order project management, and local/global distributor communication.

This is a key role within the business and the successful candidates’ responsibilities include but not limited to:

• Consistent customer engagement (min 3-4 days a week on the road) with planned agenda and objectives

• Create account plans that lead to a better understanding of the customer’s business, and how we can translate this into value based on our knowledge, expertise and capabilities.

• Understand the customer’s decision-making processes, organisational structure, and business culture to ensure the right alignment.

• Deliver Swagelok Essentials Training and Lunch and Learn programmes to customers

• Maintaining an up to date understanding of the market and major customer developments

• Assisting in the development of strategies to protect and grow business.

What will make you successful.

The successful applicant will be able to demonstrate the following:

• Ability to learn high level manufacturing/distribution processes and drill into target areas and applications

• Ability to learn and troubleshoot applications - adding value to the customer, whilst achieving sales KPI’s

• Sales/commercial experience preferable

• A strong technical knowledge

• Being able to communicate with all levels of our customer base and with internal stakeholders.

• Being self-motivated and able to work in a team environment.

• Willing to travel for short periods within New Zealand and occasionally to Australia

• Willing to adapt quickly to new tools/ technology/ systems e.g. SAP, IT platforms, etc…

• Open to receive and give constructive feedback.

What's in it for you?

• Competitive remuneration package of which includes base salary + commission + car allowance.

• Tools needed to do your job, including a laptop and mobile phone.

• Career & Personal Development growth. We provide you with the support and training to learn, grow and contribute in your role.

• A great team culture. We pride ourselves in living our Values of Innovation, Customer focus, Integrity, Respect, Continuous improvement, and Quality.