Job Description

Account Manager / Relationship Manager

Location: Hybrid (Bath, Edinburgh, or London)

Join a dynamic FinTech revolutionizing wealth management!

If youre an experienced Account Manager or Relationship Manager with a background in SaaS or FinTech, this is your chance to make an impact.

What You'll Do:

• Manage relationships with large advice firms, advicetechs, and established fintechs.
• Drive long-term growth plans, service reviews, and governance.
• Collaborate with customer success and growth teams to deliver exceptional experiences.
• Develop strategic account plans, deeply understanding clients' business models and goals.
• Be the voice of the customer, identifying product and technology gaps.
• Implement governance frameworks and provide thematic analysis for superior customer service.
• Partner with clients to migrate business books and discover new growth opportunities.

What We're Looking For:

• Strong experience in fintech, wealth management, financial planning, or financial advice.
• Passion for leveraging technology to improve investing experiences.
• Exceptional relationship-building skills and problem-solving abilities.
• Experience with contract negotiations and commercial modeling.
• Deep knowledge of regulatory environments and governance frameworks.
• Understanding of APIs is a plus.

Benefits:

• Generous holiday allowance, including your birthday off.
• Paid leave for dependents and volunteering.
• Length of service awards and paid sabbaticals.
• Flexible hybrid working (minimum one day per week).
• Employer pension contributions, life assurance, and private medical insurance.
• Enhanced parental leave and flexible work arrangements.
• Financial well-being support, including coaching and investment plans.
• Health and well-being initiatives, including mental health support.
• Learning and development opportunities.
• Employee discounts and perks.

Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.