Job Description

R0090324

Account Manager

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The Role

Managing strategically important Customers, the Account Manager is responsible for developing, maintaining and growing key customer accounts through an effective account management process incorporating the customers’ strategic requirements with value propositions from Sandvik. Travel to customer sites will be necessary, up to 50% of the time.

The role is equal parts managing our relationship in order to grow our overall market share, increase share of wallet, and drive customer loyalty, and managing information flow to and from our internal stakeholders to align the customer approach and understanding.

Key Performance Areas

• All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers
• Create and manage a detailed Account Business Plan for each account, which sets out the future business growth of the account by aligning the organizations to co-create long term value within the relationship.
• Develop relationships within both internal and external stakeholders to deliver effective engagement across all levels to ensure that identified value is captured.
• Ensure that the value delivered by all the Sandvik offering is understood by the relevant customer stakeholders at all levels as it applies to them.
• Measure the performance of the customer account against the expectations of the plan and adjust wherever necessary through effective and decisive action.

Your profile:

• Degree/ Diploma in Mining Engineering
• Formal qualification in business, mining and/or engineering
• Mandarin & English language proficiency
• Basic Computer Literacy
• Mine Overseer certificate of competence will be advantageous
• Knowledge of Sandvik products and/or services and their applications will be an added advantage
• A valid driver’s license
• High sense of identifying and delivering value.
• Goal driven and have a track record of achieving those great results through teamwork and collaboration.
• Excellent communication skills
• Business development and sales experience with demonstrated growth results.
• Demonstrated ability to identify and successfully execute a plan to achieve a desired outcome
• A high level of initiative, drive, and determination to set targets and achieve goals through exceptional levels of customer satisfaction is a key consideration in the selection for this position.

How to apply

Pl ea se apply online thr ough W or kday ( ESS ), or acc ess the S andvik website wwwho mesa ndvik/en/c ar eer s,

where you will get more detail on the role and key effectiveness areas.

Please note that you must be physically and medically fit to work in a mining environment including meeting

Applications Close: 6 April 2026

• Applicants who do not meet the Minimum Qualifications clearly outlined above will not be acknowledged. Only persons meeting all the requirements will be considered and then short listed. Only those on the short list will be contacted accordingly.

• Sandvik's recruitment policy does not require any prospective job seekers to make payments to the organization or any of its employees as a way of securing employment.

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.