SBM Management Services, LP

Account Manager

SBM Management Services, LP  •  $120k - $125k/yr  •  Chandler, AZ / San Jose, CA / Hillsboro, OR (Onsite)  •  21 days ago
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Job Description

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business.

Responsibilities

  • Operate as the lead point of contact related to all matters specific to the accounts.
  • Build and maintain strong, long-lasting relationship between SBM and the client.
  • Solve conflicts with clients.
  • Oversee customer account management and negotiate contracts to maximize profit.
  • Establish budgets with the client.
  • Identify new sales opportunities within existing accounts.
  • Give sales presentations to high-level executives.
  • Forecast and track sales results and annual forecast.
  • Communicate the progress of monthly and quarterly initiatives to internal and external team members.
  • Meet time deadlines according to customer needs and objectives.
  • Interviews, hires, and trains employees.
  • Plans, assigns, and directs work to employees.
  • Ensures each team members work in conformance with SBM policies and procedures.
  • Provides leadership/motivation and conveys the vision and values of SBM to the team members.
  • Conduct employee performance evaluation using key metrics.
  • Rewards and disciplines employees.
  • Addresses complaints and resolving problems among employees.
  • Perform other duties, as assigned

Qualifications

  • Three plus years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 3+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
  • Bilingual in Spanish Preferred

Compensation: $120,000-$125,000 per year

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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SBM Management Services, LP

About SBM Management Services, LP

SBM is a minority-owned workplace services business founded in 1982 in Sacramento, California. Throughout the past four decades, SBM has launched into prominence as a leading global soft services provider.

Along the way, SBM has earned the trust of a dynamic Fortune 500 client base. The evolving needs of the organization’s customers have served as the catalyst for SBM’s international expansion. Today, 12,000 SBM employees support more than 600 complex sites across the United States, Latin America, and Asia.

SBM’s clients expect and receive planned, predictable, and repeatable results regardless of industry or space type. To achieve this, SBM leverages proven processes and platform technology designed to connect and empower frontline associates. In turn, associates work safer, smarter, and are more engaged, ultimately delivering optimal results—results that don’t go unnoticed. SBM’s expanding trophy case includes regular IFM group, client, and industry recognition for our transformative service approach and commitment to innovation.

SBM is proud to be certified by the National Minority Supplier Development Council as a Minority Business Enterprise (MBE).

Industry
Facilities & Workplace
Company Size
1,001-5,000 employees
Headquarters
McClellan, California
Year Founded
1982
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