Job Description

About us

At One Solution, we’re a trusted leader in delivering innovative and tailored ICT solutions across Australia, with a strong base in Unley, South Australia. With over 10 years of industry experience, we specialise in helping businesses of all sizes optimise their technology and achieve their goals.

What We Do

We offer a comprehensive range of ICT services, including managed ICT support, cloud solutions, cybersecurity, and strategic ICT consulting. Our team of dedicated experts takes a customer-focused approach, ensuring businesses thrive in an ever-evolving digital landscape.

Why Join Us

• Be part of a dynamic team that values innovation, collaboration, and growth.
• Enjoy a supportive work culture where your ideas and expertise truly make a difference.
• Benefit from opportunities for professional development and career progression in a fast-paced industry.
• Work on exciting projects with a diverse range of clients across various industries.

About You

• You are naturally curious and thrive on exploring new ideas and concepts.
• You have an open mind and embrace learning opportunities, always eager to challenge yourself and grow both personally and professionally.
• Problem-solving excites you, whether you’re working independently or collaborating as part of a team.
• You enjoy tackling new and uncertain challenges, no two days are the same.
• Your strong attention to detail and time management skills ensure you stay efficient while keeping the bigger picture and company deadlines in focus.

The Offering

One Solution is seeking an Account Manager to collaborate closely with an Emergency Services provider within the South Australian Government, ensuring the effective delivery of high-quality services aligned with operational requirements.

As an Account Manager at One Solution for Emergency Services South Australia, you will:

• Act as the primary point of contact for Emergency Services stakeholders.
• Support operational initiatives and community programs.
• Ensure seamless coordination between Emergency Services teams and One Solution services.

Key Responsibilities

• Client Engagement
• Account Management & Program Support
• Data Analysis & Reporting
• Cross Functional Collaboration

Skills & Attributes

• Outstanding communication, negotiation, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Passion for community service and supporting emergency services operations.
• Proactive, results-oriented, and adaptable in a dynamic environment.
• Ability to work collaboratively with multiple teams and stakeholders.
• Experience in government, emergency services, or community organisations is highly desirable.

Our Values

• Deliver Success: We’re passionate about you – our customers, our people, our families, our business. It makes us happy when we provide you with a great experience, and we never want to let you down.
• Communicate with Purpose: We want to communicate with you, so you know what’s going on – and we love to listen too!
• Trust is a Must: You can rely on us as your “safe pair of hands”. A trusted employer, a trusted partner, a trusted supplier
• Culture Counts: We want to create a great place to come to work. We want to have fun, be creative and bounce off each other. We celebrate our differences; our complimentary skills and we value friendship.
• Experience Matters: We value the reputation of our business and our team. We value the knowledge of the solutions we sell, because we’ve done it many times before.

One Solution actively encourages applications from individuals of all genders and backgrounds, recognising that a diverse team contributes to innovation and success.

We work hard to ensure equality extends to creating an environment where everyone feels valued and empowered to reach their full potential. At One Solution, we don’t just solve problems, we build relationships. If you want to find more about us visit our website at https://onesolution.net.au/.

If you’re passionate about technology and driven to deliver exceptional service, we would love to hear from you.

Please submit your application through SEEK with a pdf copy of your CV.