Job Description

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager to join our IMA team in Cape Town to lead day-to-day account operations and drive strategic growth.

If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.

Our values at IMA
We’re curious. We challenge. We commit.
These principles shape how we work — with each other, with clients, and with the world.

What you’ll get from us

• A chance to develop your career within an award-winning, people-first creative agency

• Member of the Institute of Practitioners for Advertising

• Access to Paymenow and Payjoy to aid with financial wellbeing

• Enrolment into Medical Aid and Medical Insurance Gap Cover

• Disability cover

• The chance to become a part of a growing studio

• Global office locations

• Group life cover

The role

As an Account Manager, you will lead the day-to-day running of client projects while providing the strategic input necessary to grow assigned accounts. You will be responsible for delivering excellent client service at all times and building longstanding, profitable partnerships. With a proactive mindset and commercial awareness, you will manage budgets and billing accurately, ensuring all agency products meet the highest quality standards and align with client objectives.

What you’ll be doing

• You will manage and develop client projects and handle the day to day running of accounts.

• You will provide strategic input with a view to growing assigned accounts and delivering excellent client service.

• You will build positive and longstanding and profitable relationships with internal departments and external partners.

• You will develop and maintain a strong internal and external profile while fostering respect and credibility.

• You will proactively identify and pursue account growth opportunities across all agency services.

• You will serve as an effective deputy for the Account Director in their absence.

What we’re looking for

• You possess a recognised marketing qualification.

• You have three to five years of experience working within an agency environment.

• You have agency work experience that aligns with the specific requirements of this role.

• You have proven experience in managing corporate clients.

• You are a competent and experienced marketer with strategic experience on either the client or agency side.

• You possess strong competencies in client and account management as well as strategic thinking.

Apply now
We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.