Velocity Flex

Account Manager

Velocity Flex  •  Santa Ana, CA (Onsite)  •  3 months ago
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Job Description

As an Account Manager, you will be instrumental in handling client inquiries, ensuring exceptional client satisfaction, and guiding clients through the process of exiting various contracts. This role involves direct client communication, offering essential information and support, and collaborating closely with our partner companies to deliver a seamless and efficient service.

Responsibilities:

  • Handle all client inquiries with a commitment to achieving 100% client satisfaction.
  • Manage inbound calls and provide information related to timeshare exits.
  • Maintain a supportive and professional demeanor in all interactions.
  • Ensure accurate tracking and management of client data.
  • Work closely with our team and partners to maintain excellent service standards.
  • Participate in training and team meetings, contributing to a collaborative work environment.
  • Be able to manage a portfolio of approximately 50 - 80 clients.

Qualifications:

  • Excellent communication skills
  • Proficiency in Microsoft Office Suite.
  • Detailed, organized and time management skills are a must
  • Have the ability to work under pressure and meet deadlines
  • Ability to work as part of a team and as a self-starter.
  • Able to work with minimal supervision
  • This is an in office position - NOT REMOTE

Benefits:

  • Opportunities for professional development and growth.
  • A supportive team environment and a positive workplace culture.
  • Long-term job security and employee recognition programs.
Velocity Flex

About Velocity Flex

At Velocity Flex, we redefine the essence of staffing solutions. As a premier staffing service company, we specialize in discovering unparalleled talent for our esteemed clients. Our approach involves understanding the unique requirements of businesses and meticulously matching them with the most exceptional candidates in the industry. When it comes to finding the perfect client, we go beyond the job description, taking the stress off your hands and working to ensure a seamless experience. With an unwavering commitment to quality, we pride ourselves on our dedication to providing you with unmatched quality, speed, and flexibility.

As a people-first company, Velocity Flex goes beyond the ways of a conventional staffing service. We meet our client’s goals and requirements by navigating the ever-evolving talent landscape to find the ideal fit for your team. We pride ourselves on being the discerning choice for companies seeking transformative contributors who will ultimately add value to the company. Whether it's direct hiring or contract staffing, Velocity Flex adds a personal touch to the hiring process to bring you the most optimal recruitment experience.

Scam Alert: Protect Your Information

Your safety is our priority. Velocity Flex will never ask for payments or request personal details like bank information or Social Security numbers via phone, text, or email. If you receive any message or call claiming to be from Velocity Flex requesting money or sensitive information, do not respond. Instead, report it to us immediately.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Houston, Texas
Year Founded
2024
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