HappyFox

Account Manager

HappyFox  •  Texas (Onsite)  •  3 months ago
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Job Description

Location: Texas, United States,,

About HappyFox:

At HappyFox, we are a dynamic, customer-centric organization specializing in top-notch service desk solutions. We're committed to redefining the customer support experience through innovation and excellence. Join our mission to empower businesses with cutting-edge technology.

The Role:

We're looking for a highly motivated and results-driven Strategic Account Manager to manage and expand relationships with our most strategic accounts. Your focus will be on understanding each client's unique needs and ensuring they fully leverage the value of our services.

Key Responsibilities:

  • Develop and maintain strong client relationships.

  • Align HappyFox solutions with client needs and objectives.

  • Act as a key contact and advisor for major accounts.

  • Drive financial growth through sales and strong client relationships.

  • Identify opportunities within territory and collaborate with sales teams.

  • Understand HappyFox products and market positioning.

  • Develop comprehensive account plans to ensure client success and account growth.

  • Have a strong grasp of value selling and MEDDIC/MEDPIC methodology to enhance sales effectiveness.

Ideal Candidate:

  • A 'hustler' personality with relentless drive for sales goals and client expansion.

  • A 'hunter' mindset skilled in identifying and pursuing new prospects.

  • At least 5 years of account management or sales experience.

  • Ability to communicate and influence at all organizational levels.

  • Proven track record of client-focused solutions.

  • Ability to manage multiple projects with attention to detail.

  • Excellent listening, negotiation, and presentation skills.

  • Bachelor's degree in Business Administration, Sales, or relevant field.

Why Join HappyFox?

  • Join a team of passionate professionals.

  • Work with strategic, impactful clients.

  • Rapid career growth and development opportunities.

  • Competitive salary, commission structure, and benefits.

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HappyFox

About HappyFox

HappyFox is a global leader in AI-powered customer support software, trusted by 2,000+ organizations across 70+ countries. Recognized by PCMag as the best support solution for over six years, HappyFox delivers modern, unified platforms that simplify complex workflows across Customer Service, IT, HR, Facilities, and more.

Our complete support stack:

AI powered omni channel Help Desk with chatbot and copilot

Modern ITSM Service Desk with ITIL Framework in place

Automation and Business Intelligence

HappyFox stands out for its intuitive design, full-stack capabilities, ease of adoption, and world-class customer service.

Careers at HappyFox

At HappyFox, we foster a culture of innovation, autonomy, and meaningful work. We offer a remote-friendly, growth-focused environment where great ideas thrive. If you're passionate about building impactful products and solving real-world challenges, explore our open roles on our careers page.

Happy employees. Happy customers.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Southlake, TX
Year Founded
2012
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