Job Description

We are looking for Senior Account Manager to join our growing team in Seoul, Korea. Achieve sales targets by developing and maintaining strong customer relationships, driving account growth, and ensuring customer satisfaction. Responsible for understanding and interpreting customer needs and presenting them with compelling solutions to their problems. Overseeing customer portfolios, developing account strategies, and collaborating with internal teams.

Responsible for leading high value customer relationships, developing and executing strategic account plans, and ensuring high levels of customer satisfaction. Oversee day-to-day account activities, driving significant revenue growth, and fostering effective collaboration across teams.

About You – experience, education, skills, and accomplishments

• Bachelor’s Degree or equivalent

• 7 Years of Relevant Experience with 5 years of Sales Experience

It would be great if you also had . . .

• Experience in the health care industry or familiarity with Clarivate Life science services.
• Education background related to pharmaceutical or life science.
• Fluency both in Korea and English
• Direct sales experience in LS software products

What will you be doing in this role?

• Lead efforts to achieve sales goals by meeting targets and proactively identifying high-value opportunities for upselling.

• Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication.

• Develop and execute Account Plans through collaboration with the wider account team.

• Collaborate effectively with key customers and potential leads, adhering to and refining the established sales cycle and processes.

• Deeply understand customer needs and present innovative and compelling solutions to their problems.

• Manage and oversee customer opportunities through the entire sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale.

• Continuously enhance knowledge of Clarivate products and services to effectively position our solutions and drive customer success.

• Actively engage in high-level meetings and events, sharing strategic insights on customers, products, and sales with the broader team.

• Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity.

• Identify and target high-potential roles within existing customers to expand business opportunities and drive growth.

Hours of Work

This is a full-time position, primarily working core business hours from 9am to 6pm, with flexibility to adjust to various global time zones as needed.

This is a hybrid position working in the office up to 5 days a week.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.