This is a remote position.

We are looking for a proactive and people-oriented
Account Manager
to oversee and grow relationships with clients across professional services sectors, particularly legal, operations, and administrative teams. The ideal candidate has
prior experience working in a law firm or similar professional environment
, with a proven ability to manage client relationships and contribute to business growth.

This role is perfect for someone who thrives in a fast-paced, remote environment and understands how to balance day-to-day execution with strategic growth opportunities.

Responsibilities:

• 
  Serve as the main point of contact for a portfolio of clients, ensuring a high level of satisfaction and responsiveness.

• 
  Understand client needs and translate them into actionable plans for the delivery and support teams.

• 
  Monitor active placements and project delivery, ensuring alignment with client expectations.

• 
  Identify opportunities to upsell or expand services within existing accounts.

• 
  Assist with onboarding new clients and building strong initial relationships.

• 
  Track and report on client metrics, satisfaction, and retention.

• 
  Contribute to improving account management systems and processes.

Requirements

• 
  3+ years in account management, client success, or business development roles—experience in a
  professional services environment
  strongly preferred.

• 
  Background working in or with a
  law firm or similar structured organization
  is a plus.

• 
  Strong interpersonal and communication skills with a client-first mindset.

• 
  Proven ability to manage multiple client accounts and projects simultaneously.

• 
  Experience working in remote environments with distributed teams.

• 
  Tech-savvy with experience using CRM tools, project management platforms, and productivity software (e.g. HubSpot, Trello, Slack, etc.).

• 
  Highly organized, detail-oriented, and proactive.

Benefits

Note: Only shortlisted candidates will be contacted for further discussions.

Teams Squared is an equal opportunity employer, valuing diversity and inclusivity.