Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real job growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.
About This Role:
As an Account Manager, you will be responsible for nurturing client relationships while identifying new business opportunities to grow existing accounts. This role blends account servicing with strategic outreach to maximize revenue and client satisfaction across key markets.
Respond to inquiries and provide timely, accurate quotes for products and services
Collaborate with internal teams to ensure smooth execution and delivery
Proactively identify upsell and cross-sell opportunities to increase order volume
Conduct outreach via email, calls, and social media to engage new leads
Maintain accurate records of communication and pipeline activity using CRM tools
Stay informed on product updates, market trends, and client needs
Meet or exceed monthly revenue goals and client retention metrics
Microsoft Office Suite or Google Workspace
Communication tools (e.g., Slack, Zoom)
Minimum 35 years in sales, client management, or B2B account servicing
Excellent communication skills (video-call ready, C1C2 proficiency)
Strong ability to build relationships and solve client problems proactively
Confident in handling outreach, quotes, and sales negotiations
Highly organized and dependable in a remote setting
Familiarity with digital wellness, DTC, or e-commerce is a plus
Shift Schedule:
Tidal helps 8-figure DTC brands & agencies build elite offshore teams.
We’re not traditional recruiters—we’re operators who scaled Vincero Collective into a 9-figure brand with a global team across the Philippines, Latin America, and beyond.
We started Tidal to solve a problem we faced firsthand:
US mid-level hires were expensive and short-term. Offshore talent was affordable but hard to get right.
So we built a system—refined over a decade—that now helps eComm founders:
✔ Hire A+ offshore talent for 50–70% less
✔ Build execution-heavy teams that actually scale
✔ Stop wasting time on bad hires and flaky freelancers
What makes us different?
→ Built by operators, not recruiters
→ We act like a GM, not just a talent scout
→ Done-for-you process: vetting, interviews, skill tests, onboarding
→ We specialize in roles that require eComm experience & deep execution
If you’re ready to build a world-class offshore team that just gets it done—we should talk.
🌐 www.hiretidal.com
